Randy Kuehl Honda
Cedar Rapids, IA
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4,988 Reviews of Randy Kuehl Honda
Very professional sales staff. I was treated with respect throughout the process. All my questions were answered. I felt like I got honest answers. I really believe I got a good I was treated with respect throughout the process. All my questions were answered. I felt like I got honest answers. I really believe I got a good deal on a very good car. More
Happy with my new Honda Chanin and Mike were very kind, patient and helpful. I was very nervous about buying a new car. I am very happy with my new Honda. I get a lot of c Chanin and Mike were very kind, patient and helpful. I was very nervous about buying a new car. I am very happy with my new Honda. I get a lot of compliments on it. I had a Honda before and it was a very reliable car. I hope the reliability and great customer service will continue because there is no other make of car I have so much trust, as I do with Honda. More
Friendly, knowledgeable and professional Have been car shopping for a while on my own and decided to look at CR-V's late on a Saturday afternoon. I was glad I got a salesman like Tim who im Have been car shopping for a while on my own and decided to look at CR-V's late on a Saturday afternoon. I was glad I got a salesman like Tim who immediately put me at ease by being friendly, honest and somewhat laid back but very attentive and knowledgeable at the same time. He asked good questions to determine what I wanted in a car and let me take one home for the weekend. I returned it on Monday, was given a quote without much game playing and bought it later in the week on my own schedule. No annoying phone calls or pressure. Financing with Bryce was painless too. Very impressed! More
Best buying experience I have ever had! Randy Kuehl Honda is def. a locally owned, locally run dealership. The attention and care they extend to their customers proves it too. Every concer Randy Kuehl Honda is def. a locally owned, locally run dealership. The attention and care they extend to their customers proves it too. Every concern I had was discussed and solved, call backs were received same day usually within minutes and that is if someone wasn't there to speak to. I was overly welcomed at the dealership. The guys were so friends and professional. I have been to the big dealerships in Des Moines and felt like someone that was pushed aside, sat and waiting for ever to be helped, and annoyed the salesman for even asking to many questions. Randy Kuehl Honda was the complete opposite. Every customer is worth a million bucks it feels like there. Not only that but they did a follow up call to see how I was liking my vehicle a few days after I bought it as well. I was impressed, very impressed. I will buy my next vehicle there. I will recommend them to everyone I know! More
Great Customer Care - They Stepped Up and Fixed It Too Our 2011 Odyssey (93K mi) had several warning lights go off at the same time when engine misfired. RKH got us in the next day, and while at first the Our 2011 Odyssey (93K mi) had several warning lights go off at the same time when engine misfired. RKH got us in the next day, and while at first the repair seemed simple (plugs?) they diagnosed a deeper problem known to Odysseys of this age. The engine needed a "re-ring". At first I was told it would take about a week to fix and expected it would be costly. Instead, they helped with a courtesy car, found the repair was covered by Honda warranty, and fixed it in 2 days. Because I was travelling and in meetings they took care to communicate with me however I wanted - texting worked best, and Mason went out of his way to take care of me. The rest of the team (John, Ray, others) backed him up and helped him and me out too. One of the best treatments I've ever received from the service side of an auto dealership ever. More
great experience It took me 5 months to decide which car I wanted and I changed my mind 3 times, but Chanin was very patient with me and went along with all my changes It took me 5 months to decide which car I wanted and I changed my mind 3 times, but Chanin was very patient with me and went along with all my changes. More
We had a great experience buying a used car. We had a great experience purchasing a used car from Chanin Dirks and all of the financial paperwork was handled smoothly and efficiently. Overall it We had a great experience purchasing a used car from Chanin Dirks and all of the financial paperwork was handled smoothly and efficiently. Overall it was a very pleasant car buying experience More
New Battery Thanks for the quick in/ out when I stopped in to get a new battery. Plus what a great deal on the price of the battery. Will definately be back whe Thanks for the quick in/ out when I stopped in to get a new battery. Plus what a great deal on the price of the battery. Will definately be back when service is needed again. More
Tire Installation Thanks for the great pricing and service on a new set of tires for my wife's Lexus! I'm extremely pleased with how accommodating you were with my bra Thanks for the great pricing and service on a new set of tires for my wife's Lexus! I'm extremely pleased with how accommodating you were with my brand selection, pricing and quick and friendly service. More
AMAZING We went in to look at an okay vehicle and left with a greater car and perfect price! No pressure and very willing to work with us. Tim was fantast We went in to look at an okay vehicle and left with a greater car and perfect price! No pressure and very willing to work with us. Tim was fantastic and very down to earth. Made sure we understood everything and that we were comfortable. The vehicle had not even hit the lot yet, and they gave us a GREAT price. Absolutely no pressure, and helped us meet our goals. Mike was just as fantastic and help us get the car we wanted financed. Got our payments in a good range and even gave us some pro tips to help us improve our financial standing. I would recommend Randy Kuehl Honda to anyone, and I have been! We will be coming back for our second vehicle. Thank you so much Tim and Mike, ya'll are great! More