Randy Kuehl Honda

First vehicle purchase I worked with Tim Carson to purchase my first vehicle. He was great at explaining all of the features and he had the knowledge and honesty to compare I worked with Tim Carson to purchase my first vehicle. He was great at explaining all of the features and he had the knowledge and honesty to compare and contrast with other cars in the same class. He was truthful in highlighting areas where the other cars may have a leg up but explained why he felt the honda I ended up choosing met the expectation in those areas. Tim also stayed late on a weekend day to reach a great deal on an awesome new honda vehicle. More

Pleasant Experience! Purchasing a vehicle, new or used, can be very nerve racking, frustrating and confusing. Tim made it a pleasant experience from the first handshake to Purchasing a vehicle, new or used, can be very nerve racking, frustrating and confusing. Tim made it a pleasant experience from the first handshake to the last. He was very knowledgeable and informative about the Honda we were looking at, and was very easy going and likable to boot. He was prompt in addressing our questions and concerns, and went above and beyond to make some things happen for us. Jason made the finance process quick and easy, and we appreciated his honesty. More

2 hrs. To cut & program 2 smart key fobs! 11yrs using this service department. First bad experience. Had an appointment to program & cut 2 smart key fobs. Was on time for projected 1 hr. job 11yrs using this service department. First bad experience. Had an appointment to program & cut 2 smart key fobs. Was on time for projected 1 hr. job at 1:00. Car didn’t get in for 1 hr 40 min. 20 min job. Was always a 5 star till now. Hope this isn’t a sign of future, as always been very happy before. More

More than expected! Adviser kept be from getting services that I ordered, but he showed why not necessary. Turned down an easy upscale! Happy with service dept. Shopp Adviser kept be from getting services that I ordered, but he showed why not necessary. Turned down an easy upscale! Happy with service dept. Shopped & found a used vehicle while waiting being aided by Rob L. Very helpful & patient. Ask for Rob! More

It was very good. Tim was not pushy and seemed honest. Tim was not pushy. He was not rude. He was very informative about the features of the vehicle. Bryce was very nice and very good to work with. The who Tim was not pushy. He was not rude. He was very informative about the features of the vehicle. Bryce was very nice and very good to work with. The whole process seemed slow, but they were both a pleasure to work with. More

End of lease I have worked with Randy Kuehl Honda over the past 6-7 years, specifically salesman Channin. Honda's are what brought me to their dealership but the I have worked with Randy Kuehl Honda over the past 6-7 years, specifically salesman Channin. Honda's are what brought me to their dealership but the personal attention to detail of my needs, and convenience factor my sales rep gives me is why I return. I went from leasing my last 2 vehicles unto purchasing my current vehicle thru Randy Kuehl. I dont have a lot of extra time to spare sitting at dealerships making the car deals so Channin was always around to communicate back and forth via text or a phone call. More

In and out service Received an airbag recall letter from Honda. Called and got an appointment the next day. Told that they would like to have it for the day which we usu Received an airbag recall letter from Honda. Called and got an appointment the next day. Told that they would like to have it for the day which we usually do anyway. I dropped it off at 7:30 and Chris called around 10:30 to say it was ready. Great communication through the whole process. Found the passenger side airbag needs to be replaced for $802. No warranty, not pleased about that. Honda has already warrantied two other airbag repairs. I own 4 Honda's now not buying another! CRV is 9 years old but still a bad airbag I shouldn't have to pay for. I have to do it for safety reasons. No fault of the dealer. More

A great deal and a great car buying experience. Ron Lowenberg did a great job selling me a 2018 CR-V. He answered all of my questions and was very knowledgeable of the history of the CR-V model. H Ron Lowenberg did a great job selling me a 2018 CR-V. He answered all of my questions and was very knowledgeable of the history of the CR-V model. He didn't try to oversell the car or pressure me in any way. I would definitely recommend him to anyone looking to buy. More

Questionable service department Since my other review got deleted because they are untrustworthy and know how to work the system, I'll post a new one. Kuehl was the only place we ha Since my other review got deleted because they are untrustworthy and know how to work the system, I'll post a new one. Kuehl was the only place we had our Odyssey serviced since it was new. After the trouble we had in dealing with our used Accord that they did the 45k transmission service on and then the case cracked due to overtightening and they deny any wrongdoing, we chose not to have our 45k transmission service done on our van by them. Seems part of the 22 pt complimentary inspection never includes the air filter. Imagine our surprise when we took a look at it at around 50k and it looked like 2 dead birds caught in it because it was so filthy. If they can't handle an air filter, I don't think I would trust them doing any other service. Picture is on their FB page under my review if you'd like to see it. More

Excellent communication and customer service. Chanin Dirks communicated with us in a professional and knowledgeable manner. He was able to answer all our questions and provided us with great custo Chanin Dirks communicated with us in a professional and knowledgeable manner. He was able to answer all our questions and provided us with great customer service. More