
Randy Kuehl Honda
Cedar Rapids, IA
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5,025 Reviews of Randy Kuehl Honda
Great working with Jeff Deal went well. Only suggestion would be to brief the customers on extended warranties prior to meeting with finance so they have more time to conside Deal went well. Only suggestion would be to brief the customers on extended warranties prior to meeting with finance so they have more time to consider them. More
TPMS etc. It seems there were 3 issues that needed service on my car. Two seem to be corrected but the TPMS light still comes on. I paid for repair but it was It seems there were 3 issues that needed service on my car. Two seem to be corrected but the TPMS light still comes on. I paid for repair but it was not fixed. More
Always A Great Trip To The Service Department We have purchased 2 new Honda vehicles from Randy Kuehl Honda, and will likely do so again when it's time for our next vehicle. A big reason for this We have purchased 2 new Honda vehicles from Randy Kuehl Honda, and will likely do so again when it's time for our next vehicle. A big reason for this loyalty is the service department. We have all of our routine maintenance and necessary repairs done at the dealership, and it's always a great experience. The staff know me when I call in to schedule service, and when I arrive for the appointment, They are always friendly and honest, and complete the service promptly, and have me on my way. More
speedy services! it was Very excellent services and waiting time. Very friendly staff! it has fexible time as walk in for oil changed to check my car over before it was Very excellent services and waiting time. Very friendly staff! it has fexible time as walk in for oil changed to check my car over before i leave on my trip to east. More
Third lease, Same great experience! This is my third lease with Randy Kuehl and I don't know if I could ever go anywhere else! The family atmosphere and the best Sales Representative tha This is my third lease with Randy Kuehl and I don't know if I could ever go anywhere else! The family atmosphere and the best Sales Representative that I have worked with, Chanin Dirks! As long as Chanin is at Randy Kuehl I won't go anywhere else! Top notch service! Always listens to your needs and wants, and makes it happen! I don't know how he does it but he's a CHAMPION in my book! Keep it up and keep Chanin around! More
Great experience Tim and Jason got me in and out in one day and we’re easy to work with all throughout. Tim was thorough in explaining my crv features and I appreciate Tim and Jason got me in and out in one day and we’re easy to work with all throughout. Tim was thorough in explaining my crv features and I appreciated the extra effort. Good guys to work with on the purchase. More
They don’t care We purchased a new accord hybrid on 2/22/2019 a Friday, said we wanted door guards and the hood protector on the car was told the car would be ready We purchased a new accord hybrid on 2/22/2019 a Friday, said we wanted door guards and the hood protector on the car was told the car would be ready late on 2/25/2019. We called Monday morning and found out the hood film wouldn’t be done tell 2/26 but we can pickup the car and have the film installed later, we chose to have it installed then pickup on Tuesday. Called Tuesday morning and it was delayed tell Wenday so we decided to pickup the car and paid cash for it without having the film installed. We had to make two trips back in trying to find out when we could have the film installed and only we told the service manager had to set it up and he was in meetings and couldn’t talk then. We finally got it installed on 3/21/2019. With all the trips in there we were Never asked how we liked the car. More
Awesome Experience Start to Finish We will never go to another dealership! Jeff Moss, salesmen, was outstanding! He thoroughly explained the differences and prices in the different trim We will never go to another dealership! Jeff Moss, salesmen, was outstanding! He thoroughly explained the differences and prices in the different trim levels and he was very knowledgeable and helpful. We never felt any pressure. We especially appreciated Dan Quinby, sales manager, coming out of his office and introducing himself. At other dearships we often don’t even see the sales manager. He shook our hands and was very friendly and polite while explaining how he could help us get the car we wanted. I left feeling like a valued customer. More
Honda Gail Good job of informing me about all the gadgets and explaining the things that were important. Very pleasant and seemed to care about answering my ques Good job of informing me about all the gadgets and explaining the things that were important. Very pleasant and seemed to care about answering my questions More
Excellent This was my first experience buying a car and it was absolutely wonderful. I have heard horror stories of trying to get a good deal or difficulty find This was my first experience buying a car and it was absolutely wonderful. I have heard horror stories of trying to get a good deal or difficulty finding certain vehicle packages, but I had no issues with any of that. I highly recommend Randy Kuehl Honda! More