Back

Randy Kuehl Honda

Cedar Rapids, IA

4.8
5,026 Reviews

4835 Edgewood Rd NE

Cedar Rapids, IA

52411

Directions

By Type

5,026 Reviews of Randy Kuehl Honda

April 03, 2019

DAVID MCCUSKEY - 5 star - very helpful Best service in/out I've had at Kuehl. David seemed a bit gruff at first but actually followed my instructions (e.g., do not add air to tires) and TO More

by nutsnbolts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David McCuskey
April 02, 2019

Quick, good deal, not much back and forth We were expecting a long visit but to our surprise we were in and out in less than 2 hours (which in dealership time that is pretty fast). We broug More

by STEPHANIE34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Lowenberg, Jason Tedford
April 02, 2019

Smile Everyone was very helpful and professional. I appreciate being able to walk into the dealership at 4:30 and signing a sales agreement at 5. More

by BMCC59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chanin Dirks, Breck Calame, Jason Tedford
March 30, 2019

Atypical experience Typically I have great service and experiences at RK Honda. Not so this time. I called earlier in the week to schedule an oil change and tire rota More

by Atypical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know names
Apr 02, 2019 -

Randy Kuehl Honda responded

Good Morning Atypical, Thank you for your recent comments about your service experience. It is a review that will be reviewed with the entire service staff. I apologize we were "off our game" during this experience and ask you to please not let this one "atypical" experience change your thoughts on servicing your cars with us in the future. Again, thank you for the feedback, if you would be willing to respond back with an RO number (5 digit number) from the top of your invoice, i would be happy to look into this further. Again, sorry for the inconvenience and we look forward to providing the customer service you have had in the past. Thank you. Paul Thulin Parts and Service Director

March 30, 2019

Excellent New Sales Rep We would like to pass along to you how pleased we were with our whole experience at Randy Kuehl Honda, but in particular with your salesperson, Tim Ca More

by Rokaphe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson
March 29, 2019

Madden Honda experience We purchased our second vehicles from Randy Kuehl and the experience was positive again. I would recommend this dealer to anyone that might be in the More

by Maddog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Kuehl, Dan Quinby, Jason Tedford, Christopher Kaegbein
March 29, 2019

Great Honda Experience Christopher was very helpful throughout the process getting us short notice test drives as well as getting us into the price range we really wanted. More

by Joelkrueger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Quinby, Jason Tedford, Christopher Kaegbein
March 29, 2019

Great efficient service done in timely manner Great service. Went in for oil change and needed a battery. Service completed in under an hour. Waiting room needs updating. Was happy with job. More

by SEA500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
March 28, 2019

Review We came in to find a replacement vehicle, with several options to choose from. With Chris and Tim's help, through raw information and behind-the-wheel More

by vince07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Carson, Dan Quinby, Jason Tedford, Christopher Kaegbein
March 27, 2019

Awesome experience working with Breck I initially went in with a "just looking" mindset. Breck was very helpful and didn't try to make a sale right away. I test drove a Civic and really li More

by smccallum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breck Calame, Jason Tedford
...
349
...