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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,251 Reviews

1,251 Reviews of Randall Reed's Planet Ford - Service Center

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June 27, 2023

Everyone from preorder, sales and finance were extremely helpful with getting me F350 that was delayed More

by KKPINARD
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

Explorer has sit there for 2 months and still not complete with work promised when purchase was made. Our salesman David has been great though. More

by Rca0328
Service Time
Recommend Dealer
No
Employees Worked With
David Harrison
June 26, 2023

I have had my F250's serviced at Planet Ford 59 for over 10 years now. Very professional and courteous everytime. More

by bcp0811
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Quick Lane
June 26, 2023

Gary Scherer and his body shop are amazing. Quality fast work and fair price. Many thanks to him and his team for their attention to detail, focus on customer service, and pride of quality. Hon More

by SAWYER2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Rodney was great from start to finish. He kept me updated every step of the way. Thank you! More

by Alejandra Flores
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rodney
June 25, 2023

They have best service department, they make you feel like family. I wouldn’t go anywhere else. More

by taguilar
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

Excellent service and prompt, took took the time to discuss the repairs and follow up More

by MARK.STEPHEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marcella Garcia
June 24, 2023

Customer service was exceptional. Jose is the best! Will be taking vehicle back for another recall, unfortunately could not leave my care without a liner at the time due to being a More

by LURL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
June 23, 2023

All well except for some warranty work denied improperly and a blown speaker not identified, probably needed to lower back seat to hear it. Guy Guidry exceptional in sales and Jose Alvarado likewise stella More

by POSTMARK1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Alvarez
June 23, 2023

As always costumer services did a great job, Lorena and her people always very attentive. More

by WZDERAS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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