Randall Reed's Planet Ford - Service Center

They did a nice job with fixing the issue but the time it took was pass what was quoted. took was pass what was quoted. More

I am always so pleased with Tim! He took care of everything efficiently, and professionally! He took care of everything efficiently, and professionally! More

Ive done this review 4 times now. Very unsatisfied with the accusations that we smoked in the loaner car, or should i say the second loaner car we had in the over 2 monthe you had our Very unsatisfied with the accusations that we smoked in the loaner car, or should i say the second loaner car we had in the over 2 monthe you had our car, when you said it would take 2 weeks. Make us drive from Sugarland to get a second loaner car. Then tell us our service dog was not allowed in the loaner car. Our service dog has more rights than any of us, including the people at your dealership that said she couldn't. We could sue you for that... And to think we was looking to buy a new truck from you. NEVER WILL WE BE BACK THERE FOR ANY REASON....ANd will never recommend anyone to go to your dealership.... Very unprofessional..... More

We have received great service everytime we’ve had to come. The people have been very helpful and nice as well. come. The people have been very helpful and nice as well. More

Quick and friendly. In and out in a short time. Will definitely recommend for service. In and out in a short time. Will definitely recommend for service. More

Jarrod was awesome. He kept me posted with updates on my order. Communication was great. He kept me posted with updates on my order. Communication was great. More

Not sure which one of my vehicles this is for as I brought in three of them in. But doesn’t matter as I was greeted as I walked in the door,Rodney helped me out with all three and did an outstanding j brought in three of them in. But doesn’t matter as I was greeted as I walked in the door,Rodney helped me out with all three and did an outstanding job. Offered coffee from the cafe as well. Very please with my service experience More

NIGHTMARE! !!!! WILL NEVER GO BACK TO THAT NIGHTMARE. FOR SERVICE OR TO BUY A VEHICLE.. !!!! WILL NEVER GO BACK TO THAT NIGHTMARE. FOR SERVICE OR TO BUY A VEHICLE.. More

Kelli my service advisor at Randall Reed ford. kept me well informed on the progress of my truck….My ford motor company advisor was very little help, she was always asking me ,about my how the rep kept me well informed on the progress of my truck….My ford motor company advisor was very little help, she was always asking me ,about my how the repairs on the truck are going. Don’t feel like she as talking with Kelli at Randall Reed service department. !! More

They did the work in a fast and professional manner. I have always trusted the people at the Humble Quick Lane. I have always trusted the people at the Humble Quick Lane. More