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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,116 Reviews

1,116 Reviews of Randall Reed's Planet Ford - Service Center

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June 14, 2023

Planet ford service met all my needs from being greeted when I came in to the last goodbye. My vehicle was well taken care of and done when promised. Thanks More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
June 14, 2023

Quick and efficient. Helpful and friendly staff. Will be recommending to family and friends. Thanks! More

by MGBUTLER1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney was my Service Advisor. Very nice and professional
June 14, 2023

The sales associate CJ Harrison was very helpful, I had made a 8:00 AM appointment and the service was prompt on keeping the appointment time. CJ was very helpful and followed up after the service was comp More

by ROBERTYORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ Harrison
June 14, 2023

Everyone here welcomes you and wants to help you get what you need welcoming experience. More

by johnaillsj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

In the last 10 years. Only since advisor Kelly Campbell joined last year have we have received good service from the service department at Ford 59 location. More

by jennymahouel
Service Time
Recommend Dealer
No
Employees Worked With
Kelly Campbell. Service advisor. , John 'JT' Thomas
June 13, 2023

Kelli Campbell took care of me quick fast and in a hurry. Professionalism mixed with personal accountability is exactly what was delivered through this indivisdual. Excellent customer service and respect. More

by jaycobb2111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
June 13, 2023

Joshua(JT) was very knowledgeable and took good care of me. He was very prompt to communicate with me while I was in for a simple oil change. More

by RICKDODGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
June 13, 2023

Mark took very good care of me and my truck, and it was very professional More

by TDW19551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Rodney was great! He even saved me money by checking if I had any Ford Pass points and I did. Over a $200 savings!!! Thanks Rodney! More

by DAMONARICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
June 12, 2023

McKenzie was great, easy to work with. McKenzie kept me up to date about what was going on. More

by FCAMERON.PSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie
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