Randall Reed's Planet Ford - Service Center

Had a Ford Recall. They scheduled me promptly, and had my vehicle back to me earlier than promised! They scheduled me promptly, and had my vehicle back to me earlier than promised! More

Jose was great. Car was ready when requested. Can’t ask for more than that Car was ready when requested. Can’t ask for more than that More

Michael in the truck service center was awesome and so helpful. He made sure all issues and problems were addressed. Thank you Michael. You get a 10 plus! helpful. He made sure all issues and problems were addressed. Thank you Michael. You get a 10 plus! More

these people were all amazing and made me very happy. will continue to come back and have my service here. jarrod williams needs a promotion and cj is the best service adivisor ever! will continue to come back and have my service here. jarrod williams needs a promotion and cj is the best service adivisor ever! More

these people were all amazing and made me very happy. will continue to come back and have my service here. jarrod williams needs a promotion and cj is the best service adivisor ever! will continue to come back and have my service here. jarrod williams needs a promotion and cj is the best service adivisor ever! More

The communication between one person to another is really hard to deal with, four times to the correct paperwork done blows anyone’s mind. hard to deal with, four times to the correct paperwork done blows anyone’s mind. More

They where excellent and helped me alot. I love the truck and the place.thanks you I love the truck and the place.thanks you More

Our service tech was extremely professional. And was able to give us courteous service. Our vehicle was ready in less than the time that he had allocated. We are extremely grateful for all of hi And was able to give us courteous service. Our vehicle was ready in less than the time that he had allocated. We are extremely grateful for all of his assistance More

Ive done this review 4 times now. Very unsatisfied with the accusations that we smoked in the loaner car, or should i say the second loaner car we had in the over 2 monthe you had our Very unsatisfied with the accusations that we smoked in the loaner car, or should i say the second loaner car we had in the over 2 monthe you had our car, when you said it would take 2 weeks. Make us drive from Sugarland to get a second loaner car. Then tell us our service dog was not allowed in the loaner car. Our service dog has more rights than any of us, including the people at your dealership that said she couldn't. We could sue you for that... And to think we was looking to buy a new truck from you. NEVER WILL WE BE BACK THERE FOR ANY REASON....ANd will never recommend anyone to go to your dealership.... Very unprofessional..... More

Kelli is a great service rep, I won’t use anyone else, she is the reason I keep coming back. she is the reason I keep coming back. More