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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,251 Reviews

1,251 Reviews of Randall Reed's Planet Ford - Service Center

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July 26, 2023

The salesman did the best of explaining all about the accessories and what was the best for truck. More

by HERIBERTOREYNA457
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Easy to work with. Every employee that I met eyes with greeted me even if they weren't associated with my purchase More

by cristiane.mendoza1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

I’m broken down today 25th got truck out on the 21didn’t replace part like I was told.Can’t get management on phone to discuss the issue. More

by CALDWELLTERRY969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ned
July 25, 2023

Great customer service and knows how to make a xxxx good deal for what we wanted! More

by soma7945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob S. And David Harrison
July 25, 2023

Mark Mundy was a great help with replacing my 84 month motor raft ($400) batter for F150 That only lasted 13 months. Go figure??????? More

by MEVANS16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mundy
July 24, 2023

Knowledgeable service techs that look out for the customer best interests. Status updates throughout service visit. More

by CMORE612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph faul
July 24, 2023

Always friendly and professional. Knowledgeable and answers all my questions (which can be a lot!). More

by BPANZAR126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Znidarsic
July 24, 2023

Carlton Cooper comes through for me every time. Prompt pickup and delivery of my trucks and quality service. You need to add him to the list of Service personnel So I can rate him. More

by jrueb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton Cooper
July 23, 2023

Best in the city great service very attentive to customer always on time all the work is excellent love the place More

by victor_garcia67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
July 23, 2023

Sale person was great, worked hard to get what we wanted. Financing went well, no concerns. We had an issue with our vehicle being swapped out to have warranty work completed More

by bcbax1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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