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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,116 Reviews

1,116 Reviews of Randall Reed's Planet Ford - Service Center

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July 05, 2023

Takes way too long to get a simple service done. Oil change and windshield wipers. More

by JJD77571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John 'JT' Thomas
July 04, 2023

Mark and his team were great to work with. I appreciated the level of communication given I had to leave my vehicle with them for a few days. Added bonus… they delivered the car back to the ho More

by NICK.DEAVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
July 04, 2023

Your service tech left my truck smelling like oil and body odor had to get my truck detail after service. More

by levigaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas
July 04, 2023

Truck was ready but not received a call. Guy in front was very friendly. Good. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall
July 04, 2023

Great service and quick repair after a few days wait to get it seen by by a technician. Kelly was wonderful in keeping me informed. More

by ANNEPALMER2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
July 01, 2023

Kelly cambell was awesome…. Wait time on me getting my work van back not so great but overall it was geeat More

by valtierra_maria91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly cambell 5 stars
July 01, 2023

Phenomenal job as always. Even with a full shop I was well taken care of. My man Rodney gets the job done and done right. Randall Reed is my do-to for anything related to m More

by Bleisinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
July 01, 2023

My vehicle was serviced & I still have continuous issues. It’s unbelievable to still have issues knowing I have a new engine installed More

by ruiz.gabriela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorena Barker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Campbell , Samantha
July 01, 2023

After buying my dream truck, the service department was so helpful in getting all the components I wanted. Super helpful and amazing. More

by AMANDABETH0484
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Kelli is always very professional and focused on taking care of my truck. She's knowledgable and helps me make good decisions on my truck More

by WEBB.PEPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
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