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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,116 Reviews

1,116 Reviews of Randall Reed's Planet Ford - Service Center

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July 09, 2023

Great people so just be patient. They have to highball you at first then bring you slowly down to where you want to be on cost and payments so you feel like you got a good deal. It t More

by DEANNALUCE
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2023

Made appointment for 15k maintenance when I got there they said 1st come 1st serve? 3hrs later my car was ready as I waited. More

by JOD333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
July 08, 2023

There was some confusion in the beginning but we got it worked out and things worked out More

by jhintx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2023

Your employees are all very nice & very helpful. While I am waiting for my car I spend time at your cafe. Very good service there also More

by MICHAELSNYDER090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua harrison
July 08, 2023

Keli in service was great! Knowledgeable and pleasant! The service department got my truck's recall done faster that promised! More

by MTBORSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keli
July 08, 2023

Joesph Faul is the best. He is helpful, knowledgable and always makes sure our cars are taken care of the technicians know their stuff wont go anywhere else More

by WSTONINGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joesph Faul
July 08, 2023

Excellent and professional attention from Mark Mundi, as always. That's why I always look for him, because I know he will take care of my vehicle. I really trust him. More

by BDEYISVM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mundi
July 07, 2023

Alignment was not done and they charged me 300 dollars when I asked them they stated diagnostic was signed off on More

by TENALANGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Troy
July 07, 2023

Very Prompt courtesy service and informed me about an issue with the wheel lug nuts. More

by TEX_SOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Waller
July 07, 2023

Sell man was really helpful. Excelente customer services. Will recommend Randall reeds to my friends thanks More

by Josemoreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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