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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,116 Reviews

1,116 Reviews of Randall Reed's Planet Ford - Service Center

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July 12, 2023

Ready to take me in & let me k kw what needed to be done & how long. Honored battery warranty & replaced it free & free labor!🤗 More

by JSTOKES6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Znidsaric (sp?)
July 12, 2023

Kelli was her usual friendly, competent customer service rep. Always a pleasure to handle my business with Planet Ford - Humble! Promote her!!!! More

by JOHNHEIMBURGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli
July 12, 2023

Five weeks to get it fix and frequent call on my part. The body work is very good. More

by EP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brittany Gerber
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Good quality service, excellent advisor I can recommend this place to all my friends to get next service vehicles More

by VENTURA11280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Randall Reed Ford is a first class organization. Each time I come to get my car serviced, I receive good quality service and good advise from competent Advisors there. Everybody that I have come a More

by KTFRAZIER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John 'JT' Thomas, Brian Smith
July 12, 2023

Fleet sales and Fleet service the best in Houston Area keep up the good work More

by BENITEZ356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Came in for an inspection on a Ford Explorer that I recently purchased from another dealer and Kelli got me taken care of immediately! Every time that I hear of a friend taking their Ford in for servic More

by RSA2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Campbell
July 11, 2023

BECAUSE I RATE AN 1 BECAUSE I BROUGHT MY CAR FOR AN TRANMISSION AND THE SALE MAN SAID IT WAS GOING TAKE 2 MONTH FOR AND TRANSMISSION HE DIDNT CARE TO KEEP ME IN FORM. OR NOTHING. I HAD TO KEEP CALLING More

by CLEMNELSON63CN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know his name but i know him when i see his face
July 10, 2023

Bad communications with me on status. Don’t like upwelling and delaying completion agreed time. More

by jwbutlerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service person
July 10, 2023

Excellent staff and workmanship. Never a problem with these people. Will come back the next time. More

by ROBMI99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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