Randall Reed's Planet Ford - Service Center

Ms. Kelli my Service Tech was amazing to work with. She ensured everything was 100% complete and ready before I came to get my truck. Ms. Kelli is the best Service Tech I have ever had anywhere! ensured everything was 100% complete and ready before I came to get my truck. Ms. Kelli is the best Service Tech I have ever had anywhere! More

I wish we had more technicians, to accommodate customers faster. We could also use a larger facility as traffic tends to back up. Staff is friendly and appears to care. However shortage of technicians and p faster. We could also use a larger facility as traffic tends to back up. Staff is friendly and appears to care. However shortage of technicians and parts, make everyone's job more difficult. Overall good job under the conditions. More

I was greeted by Rodney right away and made me feel welcomed to their service center. Write up my vehicle pretty quick and I was out of there in about twenty minutes. Later I was called to let me know welcomed to their service center. Write up my vehicle pretty quick and I was out of there in about twenty minutes. Later I was called to let me know my vehicle was ready for pick up. Same day service! Thank you Rodney More

Kelly is very professional. In today's world it is such a joy to have an individual like Kelly in your service department. In today's world it is such a joy to have an individual like Kelly in your service department. More

They’re great, they got my car in and out fast. They are respectful and kind! They are respectful and kind! More

Lobby area was hot. AC issues I’m guessing. Staff was people friendly tho. Nice little snack area AC issues I’m guessing. Staff was people friendly tho. Nice little snack area More

Great Job, all I did was gave instructions and my car was completed in a timely manner. Thanks to Adrian completed in a timely manner. Thanks to Adrian More

They were able to get everything taken care of. It took a while but I’d rather it to be done correctly It took a while but I’d rather it to be done correctly More

Schedule and timing was good also location Staff was friendly and greeted with a smile. Good service and price. friendly and greeted with a smile. Good service and price. More

Great Sales and Finance team. Enjoyed the extra effort to complete the sale. I will definitely refer any new inquiries to this dealership Enjoyed the extra effort to complete the sale. I will definitely refer any new inquiries to this dealership More