Randall Reed's Planet Ford - Service Center

Told me two weeks to look at the car. On day 15 car completed. Done on time On day 15 car completed. Done on time More

Jose Alvarado is awesome! He helped us with our vehicle, always communicating with us and always willing to help and goes above and beyond. He is amazing! Will definitely cont He helped us with our vehicle, always communicating with us and always willing to help and goes above and beyond. He is amazing! Will definitely continue to service our vehicles in the Humble location. More

Took 2020 Kingranch F150 in due to mirrors shaking (loose) received phone call vehicle was ready once I got home and inspected found mirrors are still loose, was told that a adjustment screw was tight (loose) received phone call vehicle was ready once I got home and inspected found mirrors are still loose, was told that a adjustment screw was tightened More

Joseph always does a thorough and professional job taking care of my vehicles needs in a timely manner care of my vehicles needs in a timely manner More

Good People, always patience and answering questions. Good experience.. Easy to recommend them to others. questions. Good experience.. Easy to recommend them to others. More

This dealer ship is one of the best when it come to customer service. My service advisors. Rodney Bognery. And steven bishop is the best. Over Excellent service. customer service. My service advisors. Rodney Bognery. And steven bishop is the best. Over Excellent service. More

Mgr Ricky, Asst Joeseph, Mechanic Dakota, and Quick Lane staff are all Amazing, Top Notch, Caring, 100% focused on Customer Satisfaction !!! staff are all Amazing, Top Notch, Caring, 100% focused on Customer Satisfaction !!! More

Everyone was absolutely wonderful. Super attentive and always made us feel like a VIP! I will always recommend. Super attentive and always made us feel like a VIP! I will always recommend. More

Jeff Strap and service department hands down the best in the Houston area!! Great Service the Houston area!! Great Service More

We had an issue with our EV and while it took a bit more time than expected, the service guys took ownership of the issue and made it right. Highly recommend Randall Reed service dept. time than expected, the service guys took ownership of the issue and made it right. Highly recommend Randall Reed service dept. More