Back

Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,187 Reviews

1,187 Reviews of Randall Reed's Planet Ford - Service Center

Sort by
October 11, 2024

La atención que recibo en cada servicio de mi vehículo es excelente, siempre me atiende José Alvarado desde hace aproximadamente 5 años y es una persona súper atenta, preocupada por su trabajo, y muy amable, More

by Sora2402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
October 11, 2024

Lisa was very helpful with a recall on my truck. Went above and beyond to ensure I was handled professionally More

by DCRESPO72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lisa
October 09, 2024

Start to finish Kelli took care of my truck. Keep me informed of the progress and was very helpful. Thanks More

by tjohns6746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Jose is always professional, courteous and helpful. Also the concierge type role was a great addition and helps customer service greatly! More

by Lesli Poole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
October 08, 2024

Very impressed with the way Kelly got me right in and out without an appointment More

by PAUL@COUNTYWASTEINC.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

I did have a concern following the repair of my NOX sensors as they don’t last more than a year and a half. After speaking with one of the service managers I was feeling better. More

by maddogjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned Shortsleeves
October 07, 2024

Great experience over the years. Ned, was amazing, and I can't wait to see you all in the future.Thank you. More

by HONEYDOSE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ned
October 07, 2024

They did awesome work and I love that they kept in touch with me to let me know what all was going on with my truck. I want to thank them very much. More

by melissakizer71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who all worked on My truck
October 06, 2024

Stop emailing me stop emailing me stop email me stop emailing me stop emailing me More

by ATK5015
Recommend Dealer
No
Employees Worked With
Ken Riley
2.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Great service and a great group of people to have involved with me in getting the vehicle that I wanted. More

by BIGREDMACHINE281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
7
...