Randall Reed's Planet Ford - Service Center

My problem was handled promptly and correctly and I am very happy. Thanks Randall Reed Ford. very happy. Thanks Randall Reed Ford. More

The service was great. This is my second time getting a new a new vehicle at this dealership. I'll let all my family members and neighbors know about this dealership. This is my second time getting a new a new vehicle at this dealership. I'll let all my family members and neighbors know about this dealership. More

Ned was very helpful he answered all my questions. He provided me with great customer service! He provided me with great customer service! More

Very professional and on time. Great service. Highly recommend their mobile services and support for recalls Great service. Highly recommend their mobile services and support for recalls More

They put us 12000 under and the gap insurance took nearly 2 1/2 months to pay out only a portion of it. 2 1/2 months to pay out only a portion of it. More

The following review pertains to the services provided by Randall Reed's Mobile Team and their customer care. The scheduling process for the services was efficient, and the mobile services' flexibility allow Randall Reed's Mobile Team and their customer care. The scheduling process for the services was efficient, and the mobile services' flexibility allowed me to manage work commitments without impinging on personal time. I appreciated the follow-up call from De'Siree Lee and Mr. Bishop regarding the service, which demonstrated a high level of attentiveness. Overall, I found the customer care and the flexibility of the mobile services to be excellent. More

Smoothest process ever! All around! Will definitely recommend! The staff were awesome and met all my needs All around! Will definitely recommend! The staff were awesome and met all my needs More

I had a good experience at first till the engine light came on for the same issue and now it is something that’s aftermarket which I didn’t know my car had that o bought in spring same owner so now I am o came on for the same issue and now it is something that’s aftermarket which I didn’t know my car had that o bought in spring same owner so now I am out 600 cause the canister was fine and they want 739 more to go back to stock plus talked with Trey he never responderd when I asked about it so that makes me think more that I wasted 600 I need someone to calm me asap awful I wasted 600 and it’s not fixed More

Had my truck 1 1/2 months to rebuild transmission under warranty. Was never able to get a loaner but customer service did offer me free oil changes after my unfavorable review. warranty. Was never able to get a loaner but customer service did offer me free oil changes after my unfavorable review. More

Excellent customer service in service department and would not want to take my truck anywhere else. would not want to take my truck anywhere else. More