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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,102 Reviews

1,102 Reviews of Randall Reed's Planet Ford - Service Center

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August 22, 2024

Service advisor was great but the two jobs I had to get done were very expensive … to longer then expected.. More

by HGUTIERREZ_154@yahoo.com
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell was great!! 5 stars!
August 22, 2024

Quick Lane is great the service guys are top notch they always do a super good job and I rely on the FORD Integrity to know my car is well taken care of More

by pwbergherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph at Quick Lane
August 21, 2024

Straight forward and fair. Pleasant experience The technician knew his stuff Repair was on tome More

by RAUSTIN89
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure. But it’s on paperwork
August 17, 2024

My experience continues to be extremely positive. I will continue to bring my vehicle to Planet Ford! More

by WGARDOIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
August 13, 2024

This was my first experience working with the team at Planet Ford Humble and I have zero complaints. The Service Advisor I worked with, Mark Mundy, addressed all of my questions and openly communicated t More

by savoi007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mundy
August 09, 2024

Ricky Juneau, Dakota, Joseph, and the others in front office are all Amazing !!! I wish i could move them to Louisiana with me !!! Steve Mandell Lafayette, Louisiana More

by SMANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quick Lane Ricky Juneau, Dakota, Joseph, and the others in front office are all Amazing !!! I wish i could move them to Louisiana with me !!! Steve Mandell Lafayette, Louisiana
August 08, 2024

As soon as I walked in the Advosors were all helpful and friendly. Greeted me and also asked if I needed help. More

by ggonzo2015f150
Recommend Dealer
Yes
Employees Worked With
Steven Bishop
August 07, 2024

Told me two weeks to look at the car. On day 15 car completed. Done on time More

by TEXASKITTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
August 04, 2024

Jose Alvarado is awesome! He helped us with our vehicle, always communicating with us and always willing to help and goes above and beyond. He is amazing! Will definitely cont More

by dacey.ramirez123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
August 04, 2024

Took 2020 Kingranch F150 in due to mirrors shaking (loose) received phone call vehicle was ready once I got home and inspected found mirrors are still loose, was told that a adjustment screw was tight More

by AWYATTJR67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
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