Randall Reed's Planet Ford - Service Center

I’m still having issues with the Bluetooth and the door locks after my truck was “repaired”. locks after my truck was “repaired”. More

Joseph is great to work with. Always goes out of his way to make the service painless. Always goes out of his way to make the service painless. More

Kelli in the service department is the most helpful person I’ve worked with. I don’t usually write a review but I have to because she has gone above and beyond on 2 separate occasions. I live in Katy a person I’ve worked with. I don’t usually write a review but I have to because she has gone above and beyond on 2 separate occasions. I live in Katy and drive all the way to Humble just to deal with her personally. I bought a Ford and had an odd noise, the 2 other dealerships I called gave me a 6-8 week turnaround before I could even walk inside the service center. Kelli could get me in that day, she’s personable, helpful, honest, knowledgeable and truly cares about you and your vehicle, which is hard to find in a service advisor. If management at Planet Ford is reading this, she should be the lead on the service side. I did not purchase my vehicle from Planet Ford, but going forward I will, as long as Kelli still works in service. More

The service department was very professional and helped me get my battery replaced in my Ford Edge. me get my battery replaced in my Ford Edge. More

Rodney is freaking amazing please keep him around , I came in for service Rodney hit us in and out without a problem ! Please keep him around came in for service Rodney hit us in and out without a problem ! Please keep him around More

I’ve had a serious problem with the “Death Rattle” on my F250. After $1200 worth of repairs my hope is that the problem is solved. I will find out on my next trip. Thank you for addressing this issue. F250. After $1200 worth of repairs my hope is that the problem is solved. I will find out on my next trip. Thank you for addressing this issue. More

Every thing went well, the time frame in which they said it would take was beat! Excellent work! it would take was beat! Excellent work! More

Kelli Campbell is the best service person there is…anywhere. Great person to teach others is…anywhere. Great person to teach others More

While all the service personnel are incredibly friendly and helpful, I believe there could be a better system of getting vehicles in for the services they're in need of. and helpful, I believe there could be a better system of getting vehicles in for the services they're in need of. More