Randall Reed's Planet Ford - Service Center

The method for communication with the service advisors was difficult. No connection via phone calls and emails were not received. was difficult. No connection via phone calls and emails were not received. More

PROBLEM NOT FIXED! HAD CAR 3 WEEKS! BAD EXPERIENCE FOR SEVERAL REASONS! CALL FOR EXPLANATION! HAD CAR 3 WEEKS! BAD EXPERIENCE FOR SEVERAL REASONS! CALL FOR EXPLANATION! More

The service Center was great very helpful, cooperative and responsive. A pleasure to work with. and responsive. A pleasure to work with. More

I worked with Kelli Campbell as my Service Advisor. Kelli was great to work with. She kept me well informed and assisted me in getting rides from/to your service department. Kelli was great to work with. She kept me well informed and assisted me in getting rides from/to your service department. More

My experience was great and I will always go back. The staff is very friendly and very helpful.. The staff is very friendly and very helpful.. More

Scheduling and pick up was easy. Team was helpful, attentive, and informative about additional service recommendations, costs, and additional time for services. Team was helpful, attentive, and informative about additional service recommendations, costs, and additional time for services. More

Kelli was very helpful and kept in contact with me while my truck was being fixed. She answered any questions I had and was very knowledgeable. my truck was being fixed. She answered any questions I had and was very knowledgeable. More

Takes too long to even get a recall done. Service is so slow. Makes it hard for family with single car. Service is so slow. Makes it hard for family with single car. More

This dealership is cool however they’re very unorganized when it comes to the bank system and they tend to give the run around really bad when it comes to deposits. Very unprofessional and confusing and was when it comes to the bank system and they tend to give the run around really bad when it comes to deposits. Very unprofessional and confusing and wasn’t very helpful or understanding when it came to down payments More

Ned Shortsleeve was very helpful even though the dealership is behind on servicing vehicles. Ned pleasant and communicated well with customer. dealership is behind on servicing vehicles. Ned pleasant and communicated well with customer. More