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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,189 Reviews

1,189 Reviews of Randall Reed's Planet Ford - Service Center

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November 15, 2023

Service was good and waiting area. I was disappointed they don't wask or vacuum with service. More

by darrellwtaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2023

Courteous, knowledgeable and helpful service from sales people to financing. I recommend Planet Ford Humble. More

by don.gibson1215
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Urie
November 14, 2023

I will never be returning to this dealership. The service department's negligence almost resulted in me losing my life. I was also told that it would cost $700 to replace a headlight bulb, becaus More

by kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney
November 14, 2023

Mark is always so helpful. All of your service employees are welcoming, kind and respectful. More

by MONETTAFRENZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mundy
November 14, 2023

Financiamiento muchos problemas estoi esperando respuesta del banco con los de fusibles que no me an quitada de mi pago More

by ACEVES983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2023

Everyone is friendly and helpful. I like the diner/waiting area they have at the dealership. I purchased my car here and I like the service I receive at the dealership. More

by MILESNICHOLSON281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
November 12, 2023

Y’all r very accurate when it comes to ur customers I like that keep up the good work More

by erichall.eh49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Great work done. Excellent customer service and professionals. I will be definitely coming back to do my oil change here. More

by gavaz2435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

I receive very good service! Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. More

by Bobblt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 10, 2023

Everyone was helpful and knowledgeable. My purchase was made easy. Would recommend Planet Ford to anyone More

by cunninghamk7
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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