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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,111 Reviews

1,111 Reviews of Randall Reed's Planet Ford - Service Center

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September 27, 2023

Ricky Janeau is the best. Great communication, knowledge and attention to detail. I’ll keep coming back. More

by jeffn99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Janeau
September 26, 2023

They didn’t even bother to clean it / wash it from outside. When I asked them they said it would take over an hour for them to wash it. More

by matiasg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Grissom
September 26, 2023

I’ve been a long time customer of Planet Ford for how they treat their customers and the great attention I receive from Jeff Stapp and his service advisor Rodney Bogany. More

by GUSTOFERRARI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Bogany, Jeff Stapp
September 26, 2023

The service center provided the information we needed to make a decision on further actions to our vehicle. . More

by timothy63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2023

My experience was good. they repaired some things I wasn’t aware of which I appreciate it. And they provided me with a loaner car. More

by herseyjackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
September 22, 2023

Friendly, courteous, clean , knowledgeable of vehicles, not pressured into buying something that I didn’t want. More

by kunschickdebbie
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2023

They Don't stand by there word they call you to make things better but when you reach out to them no response More

by LSIMONSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No Clue
September 20, 2023

Kelly was excellent, very knowledgeable and friendly. If anything other happens, I will definitely talk to her. Thank for helping me. Jacinto More

by chinto1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly
September 20, 2023

Kelly is the very best and ensured my vehicle was back quickly. The level of service was bar some of the best my truck has received. More

by bartels.wolf13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
September 20, 2023

I always bring my Ford Fusion to Randall reed even though there is a ford dealership closer to my house. More

by HARVEYWARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service attendant is not listed.
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