Randall Reed's Planet Ford - Service Center

I receive very good service! Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. Each and every time I take my vehicle in to be serviced. It is serviced in a timely manner and very professionally. More

Everyone was helpful and knowledgeable. My purchase was made easy. Would recommend Planet Ford to anyone My purchase was made easy. Would recommend Planet Ford to anyone More

Tim provided excellent service and support servicing my F-150 and helping get me back on the road. F-150 and helping get me back on the road. More

So many issues that could be resolved with common sense and better communication. There seems to be a lack of urgency and priorities. Some of the people in service are great but when you spend 5 hours at t and better communication. There seems to be a lack of urgency and priorities. Some of the people in service are great but when you spend 5 hours at the dealership that’s too long especially when it was an oil change and a battery. More

Service advisor Kelli Campbell is the reason for the 5 star rating. Best service advisor I’ve ever worked with. She’s actually worked as a mechanic and understands issues from that perspective. She’s frie star rating. Best service advisor I’ve ever worked with. She’s actually worked as a mechanic and understands issues from that perspective. She’s friendly and responds promptly to text messages. She went above and beyond to make sure my experience was good…. Thanks, Kelli! More

Awesome dealership and salesman nice team really good experience would recommend to family and friends Thanks experience would recommend to family and friends Thanks More

Salesman was great, finance guy was great and even the tech guy was great. I gave 4 STARS the aftermarket guy Kevin was very arrogant and I would never buy aftermarket from this dealership!!! tech guy was great. I gave 4 STARS the aftermarket guy Kevin was very arrogant and I would never buy aftermarket from this dealership!!! More

The sale was so smooth from sales guy to financial everyone had a good attitude. everyone had a good attitude. More

They were professional and helpful. I would recommend their services to anyone looking for automotive repairs. I would recommend their services to anyone looking for automotive repairs. More

Had to go back 3 times. They didn’t calibrate position of tire sensors after rotation. Had balanced and was not balanced good. Took back and they said they calibrated machin They didn’t calibrate position of tire sensors after rotation. Had balanced and was not balanced good. Took back and they said they calibrated machine and rebalanced. Same thing vibration. Tookto Discount Tires and they did road force balance and is good now. Mark did an excellent job keeping me informed and addressing concerns. I took it in to get recalls addressed and went ahead and had them take care of some maintenance . It was the craftsmanship I have problem with. Oil was changed and they didn’t reset life monitor. I reset myself. Not sure if work was done by Ford tech or was taken over to Quiklane for oil change and rotation. I have had issues with Quiklane before on my wife’s car. They said they rotated tires but didn’t because I marked them. More