Randall Reed's Planet Ford - Service Center

Everything was fine. Need to ensure correct phone numbers are used for customer contact information. Otherwise 5 stars. Need to ensure correct phone numbers are used for customer contact information. Otherwise 5 stars. More

Steven was awesome! Extremely friendly and professional, I told him he should be a manager! Extremely friendly and professional, I told him he should be a manager! More

Guy is an excellent representative of the company, always concerned about the customer's satisfaction. concerned about the customer's satisfaction. More

This dealership’s maintenance department is one of the best I have seen in years. best I have seen in years. More

Kelli is very knowledgeable and easy to communicate with. She takes the time to explain the repairs performed. Kelli keeps you informed of the progress of the repair and lets you know if any parts are spe She takes the time to explain the repairs performed. Kelli keeps you informed of the progress of the repair and lets you know if any parts are special ordered. More

Was satisfied with visit. Mark is outstanding, very professional and nice. He kept me Informed and with update.on progress. Mark is outstanding, very professional and nice. He kept me Informed and with update.on progress. More

The work they had done on my vehicle at the dealership was very well handled In the service department, and felt like it was a very good job and will be going back again. was very well handled In the service department, and felt like it was a very good job and will be going back again. More

My car was repaired quickly and for less than the original est. cost. In my opinion the best ‘feature’ of QuickLane is service mgr Joseph Faul. Joseph has been my go to guy since I bought my Focu original est. cost. In my opinion the best ‘feature’ of QuickLane is service mgr Joseph Faul. Joseph has been my go to guy since I bought my Focus in 2014. He quickly responds to my calls/texts, gives me the ‘facts’ and follows up to completion. He has been a Godsend to me and I trust him completely. The 2014 Focus was the year of the hinky transmission resulting in tremendous frustration over the years and Joseph is the sole reason I would even consider buying another Ford. More

They are courteous and professional when dealing with clients. I dealt with two of the associates in the service department. clients. I dealt with two of the associates in the service department. More

Good experience overall with dealership and sales person. Would recommend dealer to family and friends. Would recommend dealer to family and friends. More