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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,189 Reviews

1,189 Reviews of Randall Reed's Planet Ford - Service Center

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January 21, 2024

Most amazing experience i have ever had at a dealership. My service advisor was nothing less than a Rockstar!!! Bbb More

by CARLTON.COOPER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlton Cooper
January 20, 2024

Friendly and knowledgeable agents. Noted concerns and proactively addressed same. Great interaction.should The occasion arise for Ford services I will See Randall Reed Ford More

by thebillbergen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

Tim was very helpful. The follow up from customer service made me feel as though they appreciated me as a customer. More

by JMSMAYES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
January 19, 2024

I have always had a great experience with Tim in the service department, and he is very knowledgeable with the issues I have had with my vehicles. More

by CALVINMOORE1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
January 17, 2024

Great service was performed on my Vehicle, staff was polite and very helpful with was was required.. More

by Mandy.anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep not shown
January 17, 2024

Quick and friendly service! No appointment required and my work was done in a jiffy! More

by RRT12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed above
January 12, 2024

I've never had a problem with the staff at this location and I'm currently on my second brand new vehicle from them More

by MJTHADJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Znidarsic
January 12, 2024

Great service, bent over backwards for me in every way to make the deal I wanted. More

by henrykadoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Fuller
January 12, 2024

I am a returning customer. JP took care of me. They are honest and straightforward. No gimmicks or hidden additional fees More

by MOISES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JP
January 11, 2024

Came in with check engine light sensor replaced under warranty:) I would recommend using this dealer! More

by JAROMHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniele
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