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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,301 Reviews

1,301 Reviews of Randall Reed's Planet Ford - Service Center

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July 16, 2024

Quality service began with the service writer. The original time to repair the transmission was 6 to 8 weeks due to their backlog. I had my truck back in less than 2 weeks. Great to work with More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2024

Excellent service. Service advisor listened to my issue with the fuel pump and got it resolved. My F250 starts like it did when new. I have had this start issue for More

by geraldwhitfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
July 09, 2024

Great customer service and fair pricing. I recommend this place. They also keep a good truck inventory. More

by huber75214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Taylor
July 08, 2024

Friendly, good service from reception staff up to Managers , sales very helpful to explain all the details about the car . More

by KKWANNET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2024

I would recommend this dealership to anyone and everyone I know and have respect for More

by ALFOSTER123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Coleman
July 06, 2024

Ricky Janeau, Dakota, Joe, and the others in the front are Amazing!! They put the customer FIRST !! They’re the best EVER !!👍 More

by SMANDELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Janeau, Dakota, Joseph at Quick Lane !!
July 05, 2024

I’m always greeted when I come in and I usually don’t have an appointment so very kind of them to get to my vehicle in a timely manner. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilson
July 05, 2024

Lately they have been getting me out quick. So I don’t wait that long anymore as before. Thank you service guys. Also for checking into what else I need to have done to keep my truck to keep it More

by MAIDAZAVALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kyle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim, service
July 05, 2024

I received good and fast service. I will go back for future service needs. Thanks! More

by TRACI.MATTHEWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2024

I had a wonderful experience around the Reed for service department was really professional and very informative and got my vehicle fixed in a timely fashion. I would recommend run Reed forward to my friend More

by mtkwebb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Blain Black
3.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
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