Randall Reed's Planet Ford - Service Center

the service was fast. the rep. kept me informed about what was going on and reviewed what service was needed. the rep. kept me informed about what was going on and reviewed what service was needed. More

Not what I expected, sold me a demo truck without me knowing it was demo knowing it was demo More

Takes too long to get an oil change with an appointment. And sit in the waiting room for hours listening to people say they shouldn’t have come to this dealer And sit in the waiting room for hours listening to people say they shouldn’t have come to this dealer More

It’s now the 3rd time I’m returning the truck to the shop for the same problem for the same problem More

Excellent service, professional and prompt. Timely attention, polite and courteous. I would recommend this dealership. Timely attention, polite and courteous. I would recommend this dealership. More

Rihanna Reed planet Ford has done everything to make it right for me and I really do appreciate it thank you guys very much right for me and I really do appreciate it thank you guys very much More

Always a good relationship with Joseph the Asst manager. He does the best to provide good service. Explains the needed service for the vehicles. He does the best to provide good service. Explains the needed service for the vehicles. More

Great Experience as usual! Kelli was ready for me when I arrived and got right back on the road. I was dropping off my Raptor and picked up my super duty. She had the super dut Kelli was ready for me when I arrived and got right back on the road. I was dropping off my Raptor and picked up my super duty. She had the super duty waiting in the service drive for me. Kelli, Amanda and Lorena all understand that my time is valuable. I have tried to go to the Ford dealership in Pearland and was told to just drop it off and that they would get to it when they could. They didn't care how many vehicles or that it was a business. It is worth the the time to drive to Humble because of the respect for my time. The last question in the survey should be omitted because I will never buy a vehicle from you again! More

Easy buying experience! Go see Mr Ken Riley! We will be back again for our next vehicle! Go see Mr Ken Riley! We will be back again for our next vehicle! More

Excellent service. Appointment on time and recall was done promptly. Service technician was very polite and courteous. Appointment on time and recall was done promptly. Service technician was very polite and courteous. More