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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,108 Reviews

1,108 Reviews of Randall Reed's Planet Ford - Service Center

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February 16, 2024

Jose is always a great service advisor. He is always very heloful and on top of things! More

by sims.shirley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
February 15, 2024

The people were nice, customer service wasn’t bad but it took two visits and a combined 5-7 hours for them to change out two tires. They also damaged the rim on one of the tires More

by jocampo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
UNK
February 15, 2024

Stephen Bishop was very professional and was committed to making sure that i had the best service possible. My father and i have purchased all of our trucks from Planet ford and will continue coming to Plane More

by BKEMERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Bishop
February 14, 2024

Gary and Francisco always see us thru when we need help the most. They have taken care of our several vehicles for us over the years and always been so great to work with More

by RAVANCE62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Lona
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Personalized service and made me feel like family. I would strongly recommend Randall Reed Ford to all my friends. More

by MISSY.B.WILLIAMS66
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

my car was supposed to be there for 4 days . .. it took 5 weeks. then i had to make a special trip back because my payment was entered incorrectly. More

by paikike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not going to say
February 11, 2024

They changed my oil and rotated my tires in a timely manner, and were very kind and professional More

by e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned
February 10, 2024

Service in vehicle for simple item took several days before diagnostics were even done. Also had to bring car back again and suffer through the same wait. Did not offer fair value for current vehicle w More

by petrunci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelley
February 10, 2024

Great experience with Christian on helping me get my first truck. Big thank you to the finance people as well to making the deal go through. More

by julzz3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

Jeff Stapp and his service group did an outstanding job and did it in record time! More

by BERTGRIMES1327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hap
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