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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,189 Reviews

1,189 Reviews of Randall Reed's Planet Ford - Service Center

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April 10, 2024

Planet Ford in Humble has always been great from the purchase of our vehicle to the service department going above and behind my expectations. Would definitely recommend for a great experience. More

by JSRODRI1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Cambell
April 09, 2024

Mrs. Kelli should be the face of her Department. Her willingness to go the extra mile to ensure customer satisfaction is above reproach. More

by LESTERPOWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Kelli and JJ
April 07, 2024

did a good job, ok ok ok ok okok ok ok ok ok oko ok ok ok ok ok More

by LESANDIRMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Thanks for the nice call I received from Jeff, I have been assured he will handle All concerns regarding my last visit... I was treated with kindness, respect, and restored my faith in Planet Ford.. I h More

by Jokery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Snaps?
April 06, 2024

The dealership handled my warranty repair wonderfully. They communicated often and tried successfully to minimize any inconvenience. I’ll continue using them. More

by jkcochran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
April 06, 2024

Since your dealership continues to insist that I leave a rating, here it is. If you really cared what I thought, maybe the general manager should have returned my messages?? More

by BCONLEYCFH
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Bishop
April 06, 2024

No satisfaction! Under warranty, low on oil. No idea why. Tansmission still not shifting correctly. More

by clydejlambert
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Bishop No complaints
April 05, 2024

Was told a week they’ve had my car for two weeks I still do not have it back More

by M.NIEZGODA1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Idk
April 05, 2024

Great service in humble Texas and surrounding areas Tremendous diner food while you wait for your car More

by DBPARRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Reed
April 05, 2024

Awesome dealership great staff very friendly I would recommend this dealer to every person looking to buy a car or get there car serviced or repaired at the body shop More

by CV_OZZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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