Randall Reed's Planet Ford - Service Center
Humble, TX
1,301 Reviews of Randall Reed's Planet Ford - Service Center
Customer service was great! Only down fall was that I had to be without my vehicle for weeks and when I asked about a loaner vehicle while mine was being repaired they told me I Only down fall was that I had to be without my vehicle for weeks and when I asked about a loaner vehicle while mine was being repaired they told me I would be put on a waiting list. A couple weeks went by and the repairs on my vehicle finally got completed and I never heard back on the loaner vehicle. More
Great service team! Love this location. I will always choose this place for my service. Love this location. I will always choose this place for my service. More
Tech came to my house and did the work onsite. This was a pleasant surprised. Thanks! This was a pleasant surprised. Thanks! More
Very disappointed, took my truck for the service to do a touch up and my ended putting another dent/chip where paint came off. Was told I would get a call from the manager about it from Manny my finance guy touch up and my ended putting another dent/chip where paint came off. Was told I would get a call from the manager about it from Manny my finance guy. I never received a call. I texted Manny my finance guy multiple times and he has ignored my texts. Upset that the attention is there when they were trying to get my business but now that I am customer I am being ignored. Will definitely not recommend this place. More
I’m always taken care of when I bring my vehicles to get service at planet for of humble. Rarely do I need an appointment and most of the time my vehicle is done the same day. service at planet for of humble. Rarely do I need an appointment and most of the time my vehicle is done the same day. More
The tech helping me did a very nice job. He was friendly, kind, patient and helpful. He was friendly, kind, patient and helpful. More
Quick easy state inspection. In and out. Service advisor was very nice and the cafe/waiting area was clean and comfortable In and out. Service advisor was very nice and the cafe/waiting area was clean and comfortable More
Great service , good customer care, didn’t wait long to get oil change . Will return get oil change . Will return More