Randall Reed's Planet Ford - Service Center

Very helpful, knowledgeable of vehicles they willing to help customers. I highly recommend Randall Reed help customers. I highly recommend Randall Reed More

Rodney and his team is always so friendly, fast, loving, caring; we like family ! They support me and my business ! Impeccable Rideshare LLC Limousine and Partybus in Houston 832-269-3796 caring; we like family ! They support me and my business ! Impeccable Rideshare LLC Limousine and Partybus in Houston 832-269-3796 More

Got me back on the road fast and Kelli was great very easy to work with easy to work with More

Having had prior issues with persons in this department, I am always a bit reluctant to bring my vehicle to the dealership for service. I usually use the QuickLane next door. I had a coupon for a discount o I am always a bit reluctant to bring my vehicle to the dealership for service. I usually use the QuickLane next door. I had a coupon for a discount on The Works package that I received in an email. I didn't mention it when I brought the car in just to see if the service advisor mentioned it, which he didn't. He also didn't ask me about the 2 outstand recalls that have been issued for my vehicle. So when it came time to pay for the service, I showed him the email for the discount and his words were...I wish you had shown me this at the beginning and I said...You didn't ask. I got the discount and just chocked it up to another so-so visit to the Planet Ford Service department. More

My car was in the shop for about 3 or 4 weeks and when I picked it up it was still having issues. Also it seemed that no one was on the same page with my car whenever I would call for updates. I have had my picked it up it was still having issues. Also it seemed that no one was on the same page with my car whenever I would call for updates. I have had my car for 3 years and have never truly received great service from Ford. More

Evan was exceptional when it came to taking care of all our needs!!Will ask for him to take care of future services needed!! our needs!!Will ask for him to take care of future services needed!! More

Service was good and everyone was very professional . Kelli kept me up to date on the status of my vehicle . Kelli kept me up to date on the status of my vehicle . More

The employees at Quik Lane are not only courteous, but knowledgeable about the vehicles that they work on. They take the time to explain each and every problem, the repairs needed and give the customer t knowledgeable about the vehicles that they work on. They take the time to explain each and every problem, the repairs needed and give the customer the choice of repairs. I have trusted these folks with my 2009 f-150 truck since I bought it in March 2009 and will never take it anywhere else. More

This company shows so much compassion about what they do, it becomes magnificent, I am so proud of them that I can shout at the top of my lungs - how wonderful & amazing they are at what they do!!! it becomes magnificent, I am so proud of them that I can shout at the top of my lungs - how wonderful & amazing they are at what they do!!! More

Tim rocks ! Great customer service We got our vehicle back faster than we expected to Great customer service We got our vehicle back faster than we expected to More