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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,158 Reviews

1,158 Reviews of Randall Reed's Planet Ford - Service Center

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October 29, 2024

I was very disappointed with my visit to the dealer for my first service appointment. Oil leaked on my garage floor from the oil filter catch pan upon my return home. It also seemed to take much longer t More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2024

Great sales team, very professional, very mindful when purchasing a vehicle, very resourceful, would buy again! More

by HHOLLIS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaitlin Wilson
October 28, 2024

Kelli is awesome and understands customer’s needs. She went above and beyond my expectations. She is the reason I will return. More

by CHRISHALL2608
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Planer ford and the staff is hands down the best in the nation thank you More

by SEAKELL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 26, 2024

Ben customer service very informative. Repairs done well and timely. Will come again when I'm the area. More

by brokenn27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
October 25, 2024

Very good interaction with Ned and would go through him again. Great Job Randell Reed More

by steven.kiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Shortsleeve
October 25, 2024

Informative and was able to get me in and out rather quickly, greatly appreciated the experience More

by jameswaltmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Dealer’s employees were very concerned with my happiness. They took care of my truck and completed the work on time. More

by LMKALKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

My adviser was wonderful with great knowledge and friendly , he had me in and out in no time , awesome service More

by GINOSAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Very impressed with the level of knowledge, professionalism and follow up by Kelli Campbell. I brought the vehicle in for minor service and it was pointed out that I could take advantage of add More

by Davidsimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.