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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,354 Reviews

1,354 Reviews of Randall Reed's Planet Ford - Service Center

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June 27, 2025

The customer experience here is always amazing because staff explain in detail the issue with your vehicle and go above and beyond to ensure you get a positive experience. Their efforts go without saying More

by MFLORES23568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Bishop
June 27, 2025

Hector and David are always wonderful to deal with. I believe this is the 11th vehicle we have purchased since May, and they will continue to be our first call. More

by michaelh8
Recommend Dealer
Yes
Employees Worked With
David Simpson, Hector Estrada
June 27, 2025

Very efficient, friendly and knowledgable staff. Highly recommend this location to service your vechile at. I always have great service. More

by MGBUTLER1993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2025

They always do a fantabulous job! THAT is why I keep coming back. Especially the management (Aftermarket) More

by kqmckinnon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Coleman
June 24, 2025

Lyndi is very good at her position. I go to her for questions and concerns. Thank you Lyndi for all your help. More

by DAUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Great dealership with great service and personnel. Service goes over and beyond working with you to accommodate you during your service. More

by Lrmulli1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa, Askew
June 23, 2025

Overall process was quick and easy. Very professional. Atmosphere was clean. Financing was good. Overall experience was pleasant. More

by christinawoodall2009
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic
June 22, 2025

Love the service in general. My truck was fixed in a very timely manner.. Thank you! More

by Pchavarr1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Always friendly staff. Clean waiting room and bathroom rooms. Service advisors are knowledgeable and understanding of your vehicle needs. Speedy service. More

by swimmermatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Staff is courteous and professional. Kept me informed throughout the process. Service quality work is top notch. More

by TERRYBODIFORD25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Alvarado