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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,242 Reviews

1,242 Reviews of Randall Reed's Planet Ford - Service Center

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January 17, 2025

Always super helpful and informative when receiving updates or needing help understanding service that was done. More

by mlambert55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Bogany
January 16, 2025

Kelli, Greeted me when I came in and asked what was going on with the vehicle. The vehicle is a fleet vehicle and she took care of everything. She kept in touch while the vehicle was being worked on with p More

by JIMMY.STARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Very helpful and provides update on my truck quickly . . didn’t have to wait more than an hour for a oil change More

by AARON.JEREMY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin
January 14, 2025

Everything went very smooth! Employees are all courteous. Everything that was done was explained and I felt comfortable, asking questions. Keep up the good work! JF More

by FRAZ_DOG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the gentleman's name.
January 14, 2025

Mobile service was excellent, had backup cameras replaced under recall. Technician was on time and very professional. More

by texaggie1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

I saw a represent about a new mustang mach e and he spent over 40 minutes waiting for a final number of the cost of the car and I left because he took to long to come back to close the sale More

by jalbertcar
Recommend Dealer
No
Employees Worked With
Don’t remember but I do face
January 13, 2025

Always professional. No waiting and had all enough staff on hand to complete the job. More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
January 13, 2025

Great staff and wonderful service. It's always a pleasure working with everyone there at Planet Ford Humble. More

by JEFFREY.FRANKLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Stapp, Cayley Stapp and Carlton Cooper
January 13, 2025

Great staff and wonderful service. It's always a pleasure working with everyone there at Planet Ford Humble. More

by myowja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Been having my truck serviced here for a number of years. Having good place , friendly people and knowledgeable mechanics. More

by RCGOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.