Randall Reed's Planet Ford - Service Center

I’ve purchased 2 vehicles from Planet Ford in Humble. I always bring my truck for service there even when I needed collision repair. Excellent costumer service especially Mr. Steve Bishop, he’s always pr I always bring my truck for service there even when I needed collision repair. Excellent costumer service especially Mr. Steve Bishop, he’s always professional. More

The main reason for using this dealership has been because of the service advisor. Kelli has ensured that our service is taken care of as expeditiously as possible. because of the service advisor. Kelli has ensured that our service is taken care of as expeditiously as possible. More

Very good job I appreciate all that you do the best customer service ever appreciate your service customer service ever appreciate your service More

Kelli gave the best service I have ever had from anyone ever at any repair shop. I have worked and managed Discount Tire stores for 32 years and I would love to have 20 employees of this quality in my stor ever at any repair shop. I have worked and managed Discount Tire stores for 32 years and I would love to have 20 employees of this quality in my store. I never went more than 15 minutes when I contacted her about my truck and its status. Customers want to be talked to and kept in the know about what is going on with their vehicle, even if it is bad news. Thanks again Kelli for all your help and making a tough situation easy to deal with. More

People at the dealership are very Friendly and have Great customer service. Will definitely be bringing my car back for future repairs. customer service. Will definitely be bringing my car back for future repairs. More

Quality service began with the service writer. The original time to repair the transmission was 6 to 8 weeks due to their backlog. I had my truck back in less than 2 weeks. Great to work with The original time to repair the transmission was 6 to 8 weeks due to their backlog. I had my truck back in less than 2 weeks. Great to work with More

Always there to help. Good quality work everytime. The employees are always friendly and keep you up to date. Good quality work everytime. The employees are always friendly and keep you up to date. More

They were able to get me taken care of quickly. I was back in my car before days ahead of schedule. I was back in my car before days ahead of schedule. More

Excellent service. Service advisor listened to my issue with the fuel pump and got it resolved. My F250 starts like it did when new. I have had this start issue for Service advisor listened to my issue with the fuel pump and got it resolved. My F250 starts like it did when new. I have had this start issue for 3 years but much more frequent the last 6 months. Very pleased! More

Great customer service and fair pricing. I recommend this place. They also keep a good truck inventory. I recommend this place. They also keep a good truck inventory. More