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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,300 Reviews

1,300 Reviews of Randall Reed's Planet Ford - Service Center

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October 25, 2024

Very good interaction with Ned and would go through him again. Great Job Randell Reed More

by steven.kiner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned Shortsleeve
Nov 06, 2024 -

steven.kiner responded

I will recommend Planet Ford and the interaction are very good. Keep up the good work.

October 25, 2024

Informative and was able to get me in and out rather quickly, greatly appreciated the experience More

by jameswaltmon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Dealer’s employees were very concerned with my happiness. They took care of my truck and completed the work on time. More

by LMKALKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

My adviser was wonderful with great knowledge and friendly , he had me in and out in no time , awesome service More

by GINOSAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Very impressed with the level of knowledge, professionalism and follow up by Kelli Campbell. I brought the vehicle in for minor service and it was pointed out that I could take advantage of add More

by Davidsimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Scherer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

My service was perfect , I would recommend Planet Ford to friends and family I have complete faith and trust in them More

by SEAKELL10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2024

My problem was handled promptly and correctly and I am very happy. Thanks Randall Reed Ford. More

by WAYNEPURSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the name of of service rep but It may have been Mark Mundy
October 18, 2024

Ned was very helpful he answered all my questions. He provided me with great customer service! More

by Anavette1299
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned
October 18, 2024

The service was great. This is my second time getting a new a new vehicle at this dealership. I'll let all my family members and neighbors know about this dealership. More

by FRAZIERRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 17, 2024

Very professional and on time. Great service. Highly recommend their mobile services and support for recalls More

by WHITE8890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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