Randall Reed's Planet Ford - Service Center
Humble, TX
1,106 Reviews of Randall Reed's Planet Ford - Service Center
Ned was truly amazing! He went above and beyond what any company would pay a employee to do just to make sure he had a happy customer who was taken care of he was extremely He went above and beyond what any company would pay a employee to do just to make sure he had a happy customer who was taken care of he was extremely genuine and deserves a raise!! It is hard to find people now days with great customer service. I Absolutely recommend Ned! More
The service department was very accommodating with being able to repair the recalls. Having the remote technician service the car was incredibly accommodating. able to repair the recalls. Having the remote technician service the car was incredibly accommodating. More
Kelli Campbell is the best service tech I have ever done business with! Her customer service is unparalleled and it makes me want to keep doing business there. Everyone sells vehicles it’s the follow throug business with! Her customer service is unparalleled and it makes me want to keep doing business there. Everyone sells vehicles it’s the follow through that keeps the business More
Great customer service. In and out in less time than I expected. Service plans were explained in detail by my service advisor. In and out in less time than I expected. Service plans were explained in detail by my service advisor. More
Our service advisor, Mark Mundy, is the best in providing personal service, awesome follow-up, and doesn’t try to sell services we don’t need. Thank you, Mark! personal service, awesome follow-up, and doesn’t try to sell services we don’t need. Thank you, Mark! More
I got a follow-up on my service, not everyone has bad customer service, the lady who called me was very nice and willing to help!!! customer service, the lady who called me was very nice and willing to help!!! More
Ned gave 5🌟 service! I recommend asking For him he was easy to talk to, understanding of my needs and executed on what was needed to get me taken care of. I highly recomm I recommend asking For him he was easy to talk to, understanding of my needs and executed on what was needed to get me taken care of. I highly recommend him. More
Called for appointment for filter/oil change, none needed. Waited for one hour and thirty minutes for completion. Excessive in my view point. Steven Bishop was friendly service advisor. needed. Waited for one hour and thirty minutes for completion. Excessive in my view point. Steven Bishop was friendly service advisor. More