Back

Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,106 Reviews

1,106 Reviews of Randall Reed's Planet Ford - Service Center

Sort by
June 04, 2024

Excellent service definitely highly recommend Kelli Campbell in service dept . ,her professionalism , and super polite..definitely will ask for her in my next visit More

by delacruzkathy73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
June 03, 2024

Great experience. Repairs were completed sooner than expected. Wonderful experience. Kept me informed throughout the entire process. More

by Jason@JasonLuongLaw.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember.
June 02, 2024

Always great service from the service department. Jeff Stapp has groomed a great crew!! They alway get the job done with great personalities from there department!! More

by shawnhallfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2024

The customer service was good. The service representative jeep me informed through the entire service process of my vehicle More

by JDSTAFFORD64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mundy
June 02, 2024

Brought vehicle in for service , advisor Ned Shortsleeve was great in working with me to get the job done. Had issue with warranty but Ford was able to get all taken care of. We will be back More

by POTTS.NATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ned shortsleeves
May 31, 2024

Great service and concern for customer. Wait time was not bad and advisor was thorough. More

by nerickdickinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024

Planet Ford 59 has the Best Service Advisor I have ever worked with at any Dealership Nation Wide. Service Advisor, Kelli Campbell is far above any of the professionals I have ever worked with and that is More

by SAFETYMAN0191
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
May 28, 2024

Took almost 2 months to get the issue repaired and the manager’s customer service was horrible. More

by ELJUCANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Silva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Bishop
May 26, 2024

Great organization and my service Mark Mundy was superb, thanks for another great experience appreciate y’all .. More

by KNEAL6176
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Mundy
May 24, 2024

Planet Ford in Humble was great. Rodney was fantastic to work with. Will continue to use Planet Ford on highway 59 More

by furthr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney in Service
...
14
...