Back

Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,188 Reviews

1,188 Reviews of Randall Reed's Planet Ford - Service Center

Sort by
September 09, 2024

Very knowledgeable and professional. Great experience taking my car in for service. Very clean and relaxed environment. More

by TKANDREWS1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Great customer service with Randall Reed Planet Ford. Always great customer service and support when needed. More

by LGLG6300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

THANK YOU FOR MAKING MY EXPERIENCE AS SEAMLESS AS POSSIBLE. YOU GUYS WERE DEFINITLY TOP NOTCH More

by LESLEY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2024

Could be a five, but keeping my vehicle for 10 days before you even look at it. Poor scheduling. Poor management More

by jdchism
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark.
September 08, 2024

It’s aight. They had what I wanted, despite me finding it online prior to going to the dealership. More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Carlton in service was very professional and was awesome! I would defiantly use the service moving forward. More

by mvix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlton
September 07, 2024

Great service team! Love this location. I will always choose this place for my service. More

by XAN.LAPOINT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Overall the process was smooth. I did not appreciate the wait for certain parts of the transaction. More

by LOKING2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Customer service was great! Only down fall was that I had to be without my vehicle for weeks and when I asked about a loaner vehicle while mine was being repaired they told me I More

by Teresa Ornelas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Tech came to my house and did the work onsite. This was a pleasant surprised. Thanks! More

by JOSUE0925
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
12
...