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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,251 Reviews

1,251 Reviews of Randall Reed's Planet Ford - Service Center

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June 13, 2023

Kelli Campbell took care of me quick fast and in a hurry. Professionalism mixed with personal accountability is exactly what was delivered through this indivisdual. Excellent customer service and respect. More

by jaycobb2111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
June 13, 2023

Joshua(JT) was very knowledgeable and took good care of me. He was very prompt to communicate with me while I was in for a simple oil change. More

by RICKDODGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
June 13, 2023

Mark took very good care of me and my truck, and it was very professional More

by TDW19551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2023

Rodney was great! He even saved me money by checking if I had any Ford Pass points and I did. Over a $200 savings!!! Thanks Rodney! More

by DAMONARICHARDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
June 12, 2023

McKenzie was great, easy to work with. McKenzie kept me up to date about what was going on. More

by FCAMERON.PSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
McKenzie
June 11, 2023

Dropped my truck off and had a good turn around. They took care of everything and ordered my recall components. Hopefully the wiper motors come in at the same time as the arms. Thanks for the quick More

by ADAMS1756
Recommend Dealer
Yes
Employees Worked With
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Smith
June 10, 2023

Very pleasant staff. Service member was very knowledgeable of my vehicle and needs of my car. More

by BWADE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guy Guidry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure
June 10, 2023

We came in just to see what ford had to offer. Guy and Cameron made us want a ford. Cameron was there through the whole process! Now we have a beautiful F150! More

by WTNORTON
Recommend Dealer
Yes
Employees Worked With
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron randle-tatmon
June 10, 2023

Dependable, very good work, good customer, explaining what is going on with vehicle,does work in a timely matter. More

by PATRICIABURROUGHS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
June 10, 2023

The people on the service drive were great. Technicians took real good care of of my truck. More

by RACETIME188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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