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Randall Reed's Planet Ford - Service Center

Humble, TX

4.4
1,235 Reviews

1,235 Reviews of Randall Reed's Planet Ford - Service Center

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January 19, 2025

Great service and Rey was very easy to work with as a salesman. They got me in and out quickly More

by lancelawrence72
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rey Calderon
January 18, 2025

Great service from Steven Bishop. Execellent feedback from mechanic and personnel . Quick service and follow up More

by RUSTY.BRICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Bishop
January 17, 2025

Terrible customer service. Sent me home and told me he didn't know what to tell me. More

by SARA.E.BARNES07
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know. I only spoke to him 3 times.
January 17, 2025

Always super helpful and informative when receiving updates or needing help understanding service that was done. More

by mlambert55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Vickers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney Bogany
January 16, 2025

Kelli, Greeted me when I came in and asked what was going on with the vehicle. The vehicle is a fleet vehicle and she took care of everything. She kept in touch while the vehicle was being worked on with p More

by JIMMY.STARR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

Very helpful and provides update on my truck quickly . . didn’t have to wait more than an hour for a oil change More

by AARON.JEREMY29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Morrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gavin
January 14, 2025

Everything went very smooth! Employees are all courteous. Everything that was done was explained and I felt comfortable, asking questions. Keep up the good work! JF More

by FRAZ_DOG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the gentleman's name.
January 14, 2025

Mobile service was excellent, had backup cameras replaced under recall. Technician was on time and very professional. More

by texaggie1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Morrison
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

I saw a represent about a new mustang mach e and he spent over 40 minutes waiting for a final number of the cost of the car and I left because he took to long to come back to close the sale More

by jalbertcar
Recommend Dealer
No
Employees Worked With
Don’t remember but I do face
January 13, 2025

Always professional. No waiting and had all enough staff on hand to complete the job. More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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