Randall Reed's Planet Ford - Service Center

Fast honest service at competitive price. Friendly staff and great communication. Informative staff and clean waiting room. Friendly staff and great communication. Informative staff and clean waiting room. More

I had my car serviced in somewhat of timely manner. The service tech did what he could. The service tech did what he could. More

They helped a lot with my truck needing a repair. He was knowledgeable on what I needed. He was knowledgeable on what I needed. More

The service department was outstanding they worked fast. it would be nice if they would was the cars before returning them it would be nice if they would was the cars before returning them More

It was great service! Everyone there is so nice ! I always have a great experience when I go to the service department Everyone there is so nice ! I always have a great experience when I go to the service department More

Tim in Service was very helpful and kept me updated. I was disappointed at my 2019 Lariat F-150's quality. When she starting having issues it felt like the red carpet was rolled up and I no longer ma I was disappointed at my 2019 Lariat F-150's quality. When she starting having issues it felt like the red carpet was rolled up and I no longer mattered. Service was very helpful albeit extremely slow. They had my 2019 for three weeks before they could even look at it...y'all need some help there. I spent two months dropping off and bringing back and spent a couple grand I think...not a good experience. After several visits to the shop, and still having issues, i needed to trade my truck off. No one at the sales department even asked if I was looking or suggested that I look at a new truck. I was literally there several times waiting for or dropping off my 2019 and maybe one or two nods and hello's but seriously, I needed a truck! There has been a paradigm shift, there seems to be less and less offered from the dealerships and more and more cost. for all of us to endure. Not sure who even reads these but that's my $.02. More

This dealership has great customer service. I purchased my vehicle from them 3 years ago and have been satisfied with the service . I purchased my vehicle from them 3 years ago and have been satisfied with the service . More

Mayra was great and most helpful! What more can be said. Let's see.....oh now there are 15 words! What more can be said. Let's see.....oh now there are 15 words! More

Very helpful, knowledgeable of vehicles they willing to help customers. I highly recommend Randall Reed help customers. I highly recommend Randall Reed More

Rodney and his team is always so friendly, fast, loving, caring; we like family ! They support me and my business ! Impeccable Rideshare LLC Limousine and Partybus in Houston 832-269-3796 caring; we like family ! They support me and my business ! Impeccable Rideshare LLC Limousine and Partybus in Houston 832-269-3796 More