Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
2,559 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,559 reviews
April 24, 2024
Ned was truly amazing! He went above and beyond what any company would pay a employee to do just to make sure he had a happy customer who was taken care of he was extremely He went above and beyond what any company would pay a employee to do just to make sure he had a happy customer who was taken care of he was extremely genuine and deserves a raise!! It is hard to find people now days with great customer service. I Absolutely recommend Ned! More
by SHONTAYLOR444
Verified CustomerEmployees Worked With
Ned Shortsleeve
April 24, 2024
Additional service sold at the time of purchase were not in service department system. I had a flat tires 7days after purchase and no assistance. Service department told me to call finance as I did 3 ti not in service department system. I had a flat tires 7days after purchase and no assistance. Service department told me to call finance as I did 3 times. No return call what so ever. Had to deal with flat tire 2 days later else where which had coverage in plan sold. 7000 dollars spent on additional services for what . This was just a flat makes me wonder if a major issue accrued. I work less than 7 miles from your location which prompt the additional services for my convenience. Our gratitude to Ken our sales person and the finance officer for a comfortable transaction in this purchase. Thanks guys for being professionals. David Maxwell More
by maxwell.d840
April 23, 2024
The service department was very accommodating with being able to repair the recalls. Having the remote technician service the car was incredibly accommodating. able to repair the recalls. Having the remote technician service the car was incredibly accommodating. More
by GABBY
Employees Worked With
April 23, 2024
Staff was friendly and helpful I've never owned a Ford, they sold me on ford. they sold me on ford. More
by jtorres127
Employees Worked With
April 22, 2024
The interaction with Johnny Cochran was completely enjoyable! He will be the reason we will become a long term Randall Ford customer. enjoyable! He will be the reason we will become a long term Randall Ford customer. More
by pjb0226
Employees Worked With
Johnny Cochran and Martine. 5 stars!
April 22, 2024
Amazing customer service, our salesman Guy and Matt knew exactly what we needed. Great communication felt right at home. exactly what we needed. Great communication felt right at home. More
by igpalacios27
April 22, 2024
Kenneth and Manny knew we were tight on time and made sure the transaction process flowed smoothly to get us out quickly. sure the transaction process flowed smoothly to get us out quickly. More
by dbattista0
April 21, 2024
Kelli Campbell is the best service tech I have ever done business with! Her customer service is unparalleled and it makes me want to keep doing business there. Everyone sells vehicles it’s the follow throug business with! Her customer service is unparalleled and it makes me want to keep doing business there. Everyone sells vehicles it’s the follow through that keeps the business More
by Ryan Cook
Employees Worked With
Kelli Campbell
April 21, 2024
Awesome fast and easy buying experience. The team at Randell Reads used cars makes me want to tell my friends and family to go buy a used vehicle from them now! I am very happy with my purc The team at Randell Reads used cars makes me want to tell my friends and family to go buy a used vehicle from them now! I am very happy with my purchase. More
by Ryan from Houma, La
Employees Worked With
Sam and Valerie in used cars
