Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
2,559 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,559 reviews
May 23, 2024
Professional service with competent people throughout the process. Easy to work with and fast service. process. Easy to work with and fast service. More
by sarkony
Verified Customer
May 22, 2024
The prices were lower than the competitor that’s why I went there. The sales person answered all my questions, was very helpful. My only problems are, the truck did not come with a second key and they won went there. The sales person answered all my questions, was very helpful. My only problems are, the truck did not come with a second key and they won’t help me obtain one. I’m on my own to purchase and it’s an extra 500$. Also, the truck has the security key pad on the side of the door. I was not given the code, was told I have to pay 60$ to get the code. More
by jlgarcia
Employees Worked With
Luis mesa
May 20, 2024
Total scam artist and they lie about everything. And they make promises they can’t keep. And they make promises they can’t keep. More
by ERENA24
May 18, 2024
Their financial department is the best , what you see is what you get is just a yes or no wasting time on offers that aren’t possible is a waste of everything.. what you get is just a yes or no wasting time on offers that aren’t possible is a waste of everything.. More
by alberto.soto19
Employees Worked With
May 18, 2024
What a real pleasant sales experience with details information and with ford finance offering the best finance deal my friends are jealous of. I’m so impressed and would and have been recommending Fo information and with ford finance offering the best finance deal my friends are jealous of. I’m so impressed and would and have been recommending Ford as my preferred brand that truly makes you feel that it was totally worth every penny. More
by lisatxre
May 18, 2024
Went for an oil change 2 days later I had no oil took it back and was told that it was the oil pan and I had somehow damaged it and it would cost almost a thousand dollars, took it to another mechanic who a back and was told that it was the oil pan and I had somehow damaged it and it would cost almost a thousand dollars, took it to another mechanic who actually checked the oil pan and the oil pan was fine the oil filter cap was all that was broken thank god I got a second opinion this place is trash and definitely won’t even be taking it for the “free” oil changes I paid extra for when purchasing my vehicle. I’d also like to add it took them an entire day for the oil change to get my vehicle back to me and then when I took it back to be lied to about the oil pan as well. More
by galateaperez
Employees Worked With
Jose
May 15, 2024
Awesome experience. Rain was great as well as finance and aftermarket. Tech team great too Rain was great as well as finance and aftermarket. Tech team great too More
by erjb
Employees Worked With
Other Employees :
Rain was responsive and attentive
