Randall Reed's Planet Ford

The management staff is very unprofessional and rude. I will never in this life purchase a vehicle thru this company again. The car was scratched , broken grill, and numerous door dents on the passenge I will never in this life purchase a vehicle thru this company again. The car was scratched , broken grill, and numerous door dents on the passenger side. front door. No inspection of this vehicle was conducted prior to sell More

I chose Planet Ford after contacting CarPro. JP contacted me and was very helpful. Using their website, I selected a Ranger that fit my needs. The only disappointment was that I was not offered JP contacted me and was very helpful. Using their website, I selected a Ranger that fit my needs. The only disappointment was that I was not offered anything for my Edge as a trade-in. All in all, the truck is what I wanted and I am totally satisfied. More

Super simple easy process. Very transparent and easy process through and through. Will certainly consider the team in the future. Very transparent and easy process through and through. Will certainly consider the team in the future. More

Sales ⭐️⭐️⭐️⭐️⭐️ Delivery⭐️⭐️⭐️⭐️⭐️ Closing⭐️⭐️⭐️⭐️⭐️ Service⭐️⭐️⭐️⭐️⭐️ Love the new truck, and very happy with the whole Randall Reed Ford experience! ⭐️⭐️⭐️⭐️⭐️ Delivery⭐️⭐️⭐️⭐️⭐️ Closing⭐️⭐️⭐️⭐️⭐️ Service⭐️⭐️⭐️⭐️⭐️ Love the new truck, and very happy with the whole Randall Reed Ford experience! Markell is awesome😀 More

They all went above and beyond to make sure we left happy . They talked us through the whole process and were very patient. Christian Sablon and Valeria Delgado did an amazing job. . They talked us through the whole process and were very patient. Christian Sablon and Valeria Delgado did an amazing job. More

Salesmen are treated poorly, showroom is a disgrace, and when calling about my plates employee stated they are there. Upon arriving even though I exclaimed my first name was a T they didn’t have them gave m when calling about my plates employee stated they are there. Upon arriving even though I exclaimed my first name was a T they didn’t have them gave me a number that didn’t answer or call back. Also detailer left fishing hooks and fishing weights in the interior and exterior of my newley purchased vehicle. The upper leadership at Randall Reeds needs to improve cause the salesman need to be taken care of so they can take care of the customer; however, the truck is enjoyed no thanks to the dealership. I feel firm about this rating because it’s clear the evils of a dealership are on full display no welcoming to the ford family or nothing. Do better Randall Reed, yet I doubt it will change. More

My experience continues to be extremely positive. I will continue to bring my vehicle to Planet Ford! I will continue to bring my vehicle to Planet Ford! More

Great overall customer service great people great environment and excellent staff great environment very knowledgeable and helpful and accessible environment and excellent staff great environment very knowledgeable and helpful and accessible More

Big vehicle lot with a lot of big vehicles on the big lot in the big in the big More

He was patient and professional. Made sure everything was correct with my purchase. The building was clean and every worker was helpful. Made sure everything was correct with my purchase. The building was clean and every worker was helpful. More