Randall Reed's Planet Ford

Very courteous and low pressure Bryan was a very good and experienced salesman that treated my wife and I great. He helped us find the truck perfect truck for us. Bryan was a very good and experienced salesman that treated my wife and I great. He helped us find the truck perfect truck for us. More

Good experience buying new F150. My wife and I stopped in to see about trading my 2011 Toyota Tundra for an F150. Marco helped us choose one that had the options I wanted and in our p My wife and I stopped in to see about trading my 2011 Toyota Tundra for an F150. Marco helped us choose one that had the options I wanted and in our price range, a new 2018 F150 Supercrew Sport. After going back and forth a few times and me being adamant that I knew what I wanted for my trade and what I was willing to pay, a deal was made. Overall, we were there for about 3.5 hours, including talking the F150 for a test drive and going through financing. I've been through much worse. We were disappointed when we were ready to leave with the new truck and my wife noticed a large chip in the windshield that wasn't there during the test drive. I went back in to let Marco know and he made sure paperwork was completed to have a new windshield installed. Lyndi in customer service setup a service appointment to replace the windshield the following week and Jason in service took care of everything with no further incidents. They even gave a 2019 F150 as a loaner for the day. We've had a few painful experiences at other dealerships in the past but our experience at Planet Ford was a positive one. Thank you for working with us and we love the new F150! More

Financed F150 I can't afford! I'm a Disabled Navy Veteran who deserves better than what I received at the end of my purchase. Tiny Discount, unaffordable $588 mo payment with my in I'm a Disabled Navy Veteran who deserves better than what I received at the end of my purchase. Tiny Discount, unaffordable $588 mo payment with my insurance at $205 mo. It Hurts!!, because I paid too much for this F-150. Veterans are on a budget and this was a slap in the face. Fellow Vets, Go to a dealer that cares about you and what you stand for. My statement is true and my own. Thank you. And God Bless America! Regards, Bill C. More

False advertising The finance guy talked me into buying the extended warranty and it seems it doesn’t cover much.... typical. I was told it was bumper to bumper. The finance guy talked me into buying the extended warranty and it seems it doesn’t cover much.... typical. I was told it was bumper to bumper. More

Satisfaction in the End There was an advertising web add that was misleading which made it impossible for us to agree on the deal, in the end we were able to work it out... There was an advertising web add that was misleading which made it impossible for us to agree on the deal, in the end we were able to work it out... More

Simple and easy with her. Great experience. I hate vehicle shopping. However, Taylor was very friendly and knowledgeable. She made it painless, easy and enjoyable. I’d recommend her and Plant Fo I hate vehicle shopping. However, Taylor was very friendly and knowledgeable. She made it painless, easy and enjoyable. I’d recommend her and Plant Ford to my friends. More

Great experience I purchased a 2017 Escape SE and it was the best experience I ever had when purchasing a car. My sales lady Taylor was the best, she had everything re I purchased a 2017 Escape SE and it was the best experience I ever had when purchasing a car. My sales lady Taylor was the best, she had everything ready for me. All I had to do was come sign the papers n pay down payment. The car was washed and full of gas ready for me. Thanks Planet Ford and Taylor. I am going to recommend you guys n Taylor to my family n friends. I am completely satisfied! More

Best vehicle shopping experience I have had My vehicle shopping experience with Taylor at Planet Ford 59 was great. She was very helpful at getting all of my questions answered and found me the My vehicle shopping experience with Taylor at Planet Ford 59 was great. She was very helpful at getting all of my questions answered and found me the exact truck I was looking for. Taylor always kept me informed at every step of the process and made buying this truck a very easy process. I would recommend anyone looking to buy a car or truck to go talk to her. More

Car of My Dreams Ken Riley and his trainee Mike did a great job helping me find the car of my dreams. When the car that I wanted wasn't on their lot, they went to the Ken Riley and his trainee Mike did a great job helping me find the car of my dreams. When the car that I wanted wasn't on their lot, they went to the Planet Ford in Spring to get the exact car that I wanted. Great customer service and they went above and beyond. Thanks Ken and Mike! More

Great experiance with Ken. I have to give Ken 5 stars for all his efforts in finding the perfect car for us. Even though there was no race red mustang's on the lot, Ken was able I have to give Ken 5 stars for all his efforts in finding the perfect car for us. Even though there was no race red mustang's on the lot, Ken was able to find us a red California Special on another dealer's lot. The car is exactly what we were looking for, something special. We could not be more happy with our purchase. More