Randall Reed's Planet Ford

Car of My Dreams Ken Riley and his trainee Mike did a great job helping me find the car of my dreams. When the car that I wanted wasn't on their lot, they went to the Ken Riley and his trainee Mike did a great job helping me find the car of my dreams. When the car that I wanted wasn't on their lot, they went to the Planet Ford in Spring to get the exact car that I wanted. Great customer service and they went above and beyond. Thanks Ken and Mike! More

Everyone was very friendly. I was satisfied with my experience and I purchased a car I like. I was shown all the features on my car. Which to me was inpressive. I was satisfied with my experience and I purchased a car I like. I was shown all the features on my car. Which to me was inpressive. More

Great buying experience I had some hiccups with my credit however Mr. Ken Riley orchestrated everything to make it possible for me to purchase a new 2018 Ford Fiesta. I submi I had some hiccups with my credit however Mr. Ken Riley orchestrated everything to make it possible for me to purchase a new 2018 Ford Fiesta. I submitted all my paperwork and he worked out the kinks. I am very thankful and love my new vehicle. More

Surprisingly Easy & Pleasant Process Here are the major positives with the buying experience: 1) I phone shopped for several weeks. I asked drive-out price only. If I didn't get a driv Here are the major positives with the buying experience: 1) I phone shopped for several weeks. I asked drive-out price only. If I didn't get a drive-out price commitment over the phone, I would not do business with that dealership. Ken gave me a drive-out price over the phone with no qualifiers. And, when I went to the Planet Ford to drive the vehicle, the dealership honored the price given over the phone. I would have walked if the price changed, even in the slightest way. 2) Never felt pressured by Ken to make the buy commitment. He answered my questions and was extremely patient. 3) The post-commitment process was efficient and almost pain free as those things go. 4) Every person on the show room floor that I interacted with was pleasant and helpful. I assume most where salespersons. They all treated me as if I was their personal customer, even though they were not connected to this sale. It made a lasting impression. I applaud the culture that I experienced at Planet Ford. More

Best Ever Car Buying Expereince Ken Riley in Sales is the Best I've ever worked with. The younger sales team could learn a lot from him. Kevin McKinnon made sure I got what I wanted Ken Riley in Sales is the Best I've ever worked with. The younger sales team could learn a lot from him. Kevin McKinnon made sure I got what I wanted on aftermarket parts. Lyndi Sage in Delivery Dept. (Vehicle Technology) made sure I knew everything about the truck and spent as much time with me as needed. Tiffany Aguirre followed up with me several time making sure all was good during the purchase and aftermarket additions. All of Staff worked with really made it a great experience. Planet Ford is a little out of the way from me, but worth the drive. I will return. More

Easy in and out buying experience My experience with the sales persons that I dealt with was very easy. I told them what I wanted my monthly payment to be and they did thier best to ma My experience with the sales persons that I dealt with was very easy. I told them what I wanted my monthly payment to be and they did thier best to make it happen. I will definitely buy another vehicle at this place More

Easy buying experience. Very easy transaction. Was able to achieve what I was looking for via email. The in person time was excellent with friendly staff working here. Will b Very easy transaction. Was able to achieve what I was looking for via email. The in person time was excellent with friendly staff working here. Will buy from them again. More

Friendly staff a lot of inventory Friendly staff did everything to make us happy in purchasing our new ford f150 truck.we would recommend. Thanks guys to anyone wanting to buy a new tr Friendly staff did everything to make us happy in purchasing our new ford f150 truck.we would recommend. Thanks guys to anyone wanting to buy a new truck More

I love my Edge This is my 3rd Ford from Planet Ford, Luis Montemayor was my salesman, I would send anyone to him, he understood my wishes and was not a pushy salesma This is my 3rd Ford from Planet Ford, Luis Montemayor was my salesman, I would send anyone to him, he understood my wishes and was not a pushy salesman, I went in to buy a car a, and left with a Edge. I love my car it is fully loaded with everything. If you are looking to buy a car ask for Luis, he will leave you alone, and let you pick out what you want. I told him I did not like a pushy salesman, and he proved to me he was not pushy, So he made a sale, and I will buy from him again, and recommend all my friends to him. More