Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
2,718 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,718 reviews
October 19, 2016
The Best Experience Jonathan Baldwin our sales rep. very nice, polite new what he was talking about was very helpful. What I liked the best he was not pushy never made Jonathan Baldwin our sales rep. very nice, polite new what he was talking about was very helpful. What I liked the best he was not pushy never made me feel uncomfortable. When we decide we will definitely be back to see Mr. Baldwin. Thank you so much More
by walters57
Employees Worked With
Jonathan Baldwin
October 17, 2016
Great Experience!! Went in to buy a 2016 F250 and my salesman wanted to show me the 2017's that just hit the lot. I wasn't real sure about it until I saw them and I was Went in to buy a 2016 F250 and my salesman wanted to show me the 2017's that just hit the lot. I wasn't real sure about it until I saw them and I was sold, he was very knowledgeable about the truck and never tried to force me one way or the other but let me make the decision, which was very important to me. I would definitely recommend Bryan West as your salesman. More
by DJ1127
Employees Worked With
Bryan West
October 15, 2016
Nice guy I've been working with a sales person to get me a vehicle and he has been understanding to all my needs and what I want. I can't wait to drive away in I've been working with a sales person to get me a vehicle and he has been understanding to all my needs and what I want. I can't wait to drive away in a new vehicle More
by Clafour
Employees Worked With
Cameron Gordon
October 15, 2016
Super Awesome Deal! If you're looking to purchase a new vehicle, Keith Mujica is definitely the guy to go to. Keith was able to help me negotiate the monthly car note I w If you're looking to purchase a new vehicle, Keith Mujica is definitely the guy to go to. Keith was able to help me negotiate the monthly car note I wanted and in the end, Keith was able to give me the numbers I was looking for. Keith was very helpful in this investment. 11/10, definitely recommend him. Please visit him if you're car hunting, I'm very certain Keith will be able to help you out and provide you with a great deal! Keith definitely helped me get a once in a lifetime deal and I'm certain he can do the same with you. :-) More
by euro1795
Employees Worked With
Keith Mujiac
October 13, 2016
BEST IN THE BIZ Love these guys from the top to the bottom!! If you want an honest and ethical sales man be sure to ask for David Gibson. I will buy all of my future Love these guys from the top to the bottom!! If you want an honest and ethical sales man be sure to ask for David Gibson. I will buy all of my future care for my entire family from him. More
by jrls1974
Employees Worked With
David Gibson
October 13, 2016
Professional The service at planet ford with David was exceptionally satisfying! A very professional and caring individual! He was able to get me what I wanted whe The service at planet ford with David was exceptionally satisfying! A very professional and caring individual! He was able to get me what I wanted when I wanted it and at I price I was happy with! More
by DLC
Employees Worked With
David Gibson
September 09, 2016
Complete idiots, or worse I purchased a Limited addition Ford explorer from these jokers. At 30k miles it started having issues with the shifter (or at least that's what these I purchased a Limited addition Ford explorer from these jokers. At 30k miles it started having issues with the shifter (or at least that's what these jokers said it was). I brought it in several times with them unable to reproduce the problem. I finally had to video the problem so they would warranty it. They replaced the shifter, and it reduced the problem from happening once a week to once a month, but they kept saying they would have to repeat the problem to fix it. Fast forward 10 phone calls and 1.5 years and now it's 1000 miles out of it's warranty and surprise surprise, it's happening all of the time now and they won't warranty the vehicle. Stay away from Ford as a company, but if you have to, don't get one from this dealership or I promise you, you'll be sorry. More
by Aaron Parker
Employees Worked With
Rosie Jones
August 02, 2016
stay away from planet ford in humble I have never met an entire group of the most dishonest people in one place. My experience was horrible at best, and outside of all the mistakes, they I have never met an entire group of the most dishonest people in one place. My experience was horrible at best, and outside of all the mistakes, they won't make it right. They have lied to me, and I bought out of exhaustion. I have never posted anything negative about any business, but people need to know the sheer dishonesty behind these folks. From the sales rep, to the 2 sales managers, to finance....all lied to cover up mistakes and empty promises. More
by MikeW
July 29, 2016
Great price We searched all over the Internet and got it down to 3 dealerships, Planet in Humble responded the quickest and we got the best price. No games once w We searched all over the Internet and got it down to 3 dealerships, Planet in Humble responded the quickest and we got the best price. No games once we arrived either. More
by Bib Beat
July 28, 2016
Did a great job We are very happy with Planet Ford in Humble, they went above and beyond to get us in a new vehicle and didn't exceed our budget. We are very happy with Planet Ford in Humble, they went above and beyond to get us in a new vehicle and didn't exceed our budget. More
by Janandi
