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Randall Reed's Planet Ford
Humble, TX
2,767 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,767 reviews
October 28, 2017
Excellent service, great price I searched fir months for the best deal on an F250 so i know i got the best price. Ken Riley was a huge help. Everytime i called, if he coyld not tak I searched fir months for the best deal on an F250 so i know i got the best price. Ken Riley was a huge help. Everytime i called, if he coyld not take my call he would text me and say " call you right back". Who does that these days? I felt like the entire ream at Planet Ford worked hard to make me have a great experience.thanks to Ken, Kevin, Amanda, and the delivery team. I love my new truck and i'm glad i went to Planet Ford More
by Marlin
Employees Worked With
Other Employees :
Kevin in after Market sales. Awesome job!, Greg Stegman
October 27, 2017
No Pressure Was an awesome no pressure experience. Ken was very knowledgeable on the vehicle models and was able to deliver exactly what we wanted. Price was ri Was an awesome no pressure experience. Ken was very knowledgeable on the vehicle models and was able to deliver exactly what we wanted. Price was right, service was great! Ken @ Planet Ford has earned my future business. More
by Nvandiver
September 25, 2017
Accommodating. Ken was very informative and accommodating when we had specific parameters for our new car lease. He was able to meet our requirements and get us a gr Ken was very informative and accommodating when we had specific parameters for our new car lease. He was able to meet our requirements and get us a great deal. More
by Natalie
September 25, 2017
Thankful I want to thank Mr. Ken Riley for making me feel comfortable during my purchase of my new vehicle. He was very professional and he is a people person. I want to thank Mr. Ken Riley for making me feel comfortable during my purchase of my new vehicle. He was very professional and he is a people person. My experience in purchasing a new vehicle was enjoyable. Thanks again. Mr. James Ruiz More
by Stubnubber
September 25, 2017
2018 F150 Lariat Ken Riley and the entire Planet Ford staff was extremely helpful throughout this buying experience. They were very knowledgable and even took me to dr Ken Riley and the entire Planet Ford staff was extremely helpful throughout this buying experience. They were very knowledgable and even took me to drop off my rental car. I would highly reccomend this dealership to anyone who is looking to purchase a new or used vehicle. More
by whitef150
September 19, 2017
Ken Riley I must say Ken made my car buying experience the best ever. During a very stressful time it was pleasant to have him as my sales person. He is the b I must say Ken made my car buying experience the best ever. During a very stressful time it was pleasant to have him as my sales person. He is the best! More
by BevR
Employees Worked With
September 19, 2017
Bent over backwards for me. I had purchased a 2017 Ruby Red Platinum F150 and it was under recall so I could not take it home due to the safety issue and they could not sell the I had purchased a 2017 Ruby Red Platinum F150 and it was under recall so I could not take it home due to the safety issue and they could not sell the vehicle. Planet Ford actually replaced my 2017 with a 2018 at the same price negotiated for the 2017. I felt that they bent over backwards for me to find me a vehicle. They even loaned me a vehicle until the new one came in since they had taken my old vehicle in on trade. All in all, happy customer! More
by 2018F150RRPlat
Employees Worked With
September 19, 2017
Ken Riley Ken was a lot of help, and for someone who hasn't had good experiences at dealerships in the past, Ken made it a great experience. When it came down t Ken was a lot of help, and for someone who hasn't had good experiences at dealerships in the past, Ken made it a great experience. When it came down to negotiating he was fair and realistic which I really appreaciated. And he got me out of there that night with my new truck. Thanks Ken and look forward to more business with you down the road More
by Kyle.kelly13
September 18, 2017
Excellent and quick car buying experience Ken Riley deserves five stars for excellent service and follow up regarding my car buying experience. Ken made a stressful time for me very easy to ha Ken Riley deserves five stars for excellent service and follow up regarding my car buying experience. Ken made a stressful time for me very easy to handle. I am completely satisfied with my car buying experience. I will recommend Ken to others needing to purchase a car. More
by Chip
Employees Worked With
September 18, 2017
Great Experience Ken was great at helping with the process to purchase my first new vehicle. He took good care of us throughout the day and assisted us with everything Ken was great at helping with the process to purchase my first new vehicle. He took good care of us throughout the day and assisted us with everything we needed to drive off the lot with my new car. Thank you Ken! More
by ShontellB
Employees Worked With
