Randall Reed's Planet Ford

BECAUSE I RATE AN 1 BECAUSE I BROUGHT MY CAR FOR AN TRANMISSION AND THE SALE MAN SAID IT WAS GOING TAKE 2 MONTH FOR AND TRANSMISSION HE DIDNT CARE TO KEEP ME IN FORM. OR NOTHING. I HAD TO KEEP CALLING TRANMISSION AND THE SALE MAN SAID IT WAS GOING TAKE 2 MONTH FOR AND TRANSMISSION HE DIDNT CARE TO KEEP ME IN FORM. OR NOTHING. I HAD TO KEEP CALLING ASKING QUESTIONS. AND EVERY TIME. I CALL ASK A QUESTION ABOUT THE ITEM HE DIDNT KNOW More

I really enjoy my experience as a first time car buyer with guy he made the process easy and smooth. He also put things into a bigger picture which I appreciate so much he was very patient and understandi with guy he made the process easy and smooth. He also put things into a bigger picture which I appreciate so much he was very patient and understanding and answered all of my questions. And our finance associates was amazing as well and explained everything with great detail. The only thing I did dislike was the time they had us waiting for the car we did come back the next day to speak with the general manger over the ford planet dealership and he was amazing and apologized for our inconvenience. I greatly appreciated that. And I love my new car :) More

Came in for an inspection on a Ford Explorer that I recently purchased from another dealer and Kelli got me taken care of immediately! Every time that I hear of a friend taking their Ford in for servic recently purchased from another dealer and Kelli got me taken care of immediately! Every time that I hear of a friend taking their Ford in for service, I'm going to tell them to go see Kelli at Planet Ford in Humble. More

Bad communications with me on status. Don’t like upwelling and delaying completion agreed time. Don’t like upwelling and delaying completion agreed time. More

We had a great experience with Matt Henry helping find the vehicle we were looking for. Thanks for going the extra miles, literally for us. I appreciate that he offered other choices but kept looking for the vehicle we were looking for. Thanks for going the extra miles, literally for us. I appreciate that he offered other choices but kept looking for just the right one . More

The sales manager Mike Epp was wonderful. He is the only reason I am getting a bronco at a price that is reasonable. The salesman, Jarrod Williams that mike put me with made everything easy He is the only reason I am getting a bronco at a price that is reasonable. The salesman, Jarrod Williams that mike put me with made everything easy and quick. As long as I could deal with those guys I would definitely buy from this dealership again. More

Excellent service, Christian helped me with my doubts and all the tramits I needed to do, he did a great job all the tramits I needed to do, he did a great job More

Excellent customer service. Very helpful during the buying process and upon return with questions. Thank yiu Very helpful during the buying process and upon return with questions. Thank yiu More

Excellent staff and workmanship. Never a problem with these people. Will come back the next time. Never a problem with these people. Will come back the next time. More

Great people so just be patient. They have to highball you at first then bring you slowly down to where you want to be on cost and payments so you feel like you got a good deal. It t They have to highball you at first then bring you slowly down to where you want to be on cost and payments so you feel like you got a good deal. It took all day for us to get to the price we could agree on. The guy in the fi ance office was most helpful in our understanding of what we wanted. Pogo was our sales guy and it was his first day so he was paired with Guy and they both did their job well. We left in a new Ford Explorer. More