Randall Reed's Planet Ford

So Grateful We had the misfortune of our brand new Ford F150 being totaled in a wreck just after we made our 1st payment. I called our salesman Ian Stegman and h We had the misfortune of our brand new Ford F150 being totaled in a wreck just after we made our 1st payment. I called our salesman Ian Stegman and he stepped up again and got us another new F150. Ian and the dealership were so helpful I would recommend them to anyone needing a vehicle. Ian's help did not stop after the sale he is still helping us get thru all the necessary steps for the wrecked F150. It is a process and I am so thankful he is the one who took the call to be our salesman. More

Great experience! I couldn't ask for a better crew with my salesman Byron and Aftermarket Director Kevin McKinnon. Thanks guys! I'll be back to purchase my next truck I couldn't ask for a better crew with my salesman Byron and Aftermarket Director Kevin McKinnon. Thanks guys! I'll be back to purchase my next truck here! More

Overall good experience Overall it was a relatively easy experience. I pre-ordered the vehicle and waited for about five weeks for delivery. In order to do so, I had to giv Overall it was a relatively easy experience. I pre-ordered the vehicle and waited for about five weeks for delivery. In order to do so, I had to give all of my information needed to close the deal as well as a cash deposit. I had my own financing in place and sent the information over 24 hours before I went to pick it up. But for some unknown reason, I still had to wait almost two hours for all of the documentation to be completed so that I could drive away. I closed on my new house last year in about 25 minutes. One would think that this part could have been sped up a little bit being as I had an appointment and they had my information for five weeks. It wasn't like I was a walk in. More

2015 Ford Explorer Windshield Seal Repair We are pleased and very satisfied with the attention and service provided by the intake staff JT and with the additional help from the service departm We are pleased and very satisfied with the attention and service provided by the intake staff JT and with the additional help from the service department service advisors Amanda Wade and Lorena Baker. We have used Randall Reed Planet Ford for our vehicle service consistently since purchasing our Explorer at Planet Ford and would highly recommend them. Sincerely, J.Williams More

Great Service and Fast Turn Around Time! The service advisors here treat you right and get whatever service you need done to your vehicle done in a timely manner! Would recommend to anyone no The service advisors here treat you right and get whatever service you need done to your vehicle done in a timely manner! Would recommend to anyone not satisfied with their current dealership! More

This purchase experience was less stressful than others I ha I observed the out going effort by the dealership staff to help me or assist me with understanding the automobile and it's technology abilities. The I observed the out going effort by the dealership staff to help me or assist me with understanding the automobile and it's technology abilities. The technology staff was very helpful. More

Excellent experience buying my Ranger Joseph Baker made my buying experience easy and enjoyable. He treated me with respect and exhibited excellent customer service skills. Kevin and Youse Joseph Baker made my buying experience easy and enjoyable. He treated me with respect and exhibited excellent customer service skills. Kevin and Yousef were also helpful and very pleasant. Joseph and Yousef stayed with me late into the evening until I drove away, which impressed me. More

Totally satisfied Got what I wanted with nothing out of pocket. My team really worked hard to make that happen. Gonna be back in a year to get my next one!!! Got what I wanted with nothing out of pocket. My team really worked hard to make that happen. Gonna be back in a year to get my next one!!! More

Oil change Went in for basic oil change, I rated 4 stars instead of 5 is because they forgot to change the oil change reminder sticker which I didn't notice unti Went in for basic oil change, I rated 4 stars instead of 5 is because they forgot to change the oil change reminder sticker which I didn't notice until after I had left, also it would be nice if the waiting area had complimentary coffee and beverages and WiFi like other dealerships. More

Best car experience EVER! After researching I went in and was simply blown away by the knowledgeable staff . They were patient and kind to this not so savvy technology woman. After researching I went in and was simply blown away by the knowledgeable staff . They were patient and kind to this not so savvy technology woman. MARIO MENJIVAR More