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Randall Reed's Planet Ford
Humble, TX
3,124 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 3,124 reviews
February 05, 2020
Very professional, courteous and thorough. Great people to work with for service on our F150 and F450. Jeff Stapp runs a great service department with excellent techs. to work with for service on our F150 and F450. Jeff Stapp runs a great service department with excellent techs. More
by Joelbrookshire
Employees Worked With
Other Employees :
Jeff Stapp, Nick Lang, John 'JT' Thomas
February 05, 2020
Service Tim did a great job handling my F250 repair issue. Repair done in reasonable time and reasonable cost. Tim kept me informed of status. Good Tim did a great job handling my F250 repair issue. Repair done in reasonable time and reasonable cost. Tim kept me informed of status. Good More
by 250 owner
Employees Worked With
Tim Znidarsic
February 04, 2020
Always Great Service I take my F250 for everything I need for my truck. the service, professionalism, friendliness and speed is the reason. if there are any findings they I take my F250 for everything I need for my truck. the service, professionalism, friendliness and speed is the reason. if there are any findings they always call before proceeding with the work. More
by roger
Employees Worked With
Irma
February 03, 2020
This dealership did a great job with following up and contacting me directly. They were easy to negotiate price and provided reasonable trade in. I would recommend this dealership to anyone in the market contacting me directly. They were easy to negotiate price and provided reasonable trade in. I would recommend this dealership to anyone in the market for a new vehicle or needing service on their ford vehicle. More
by colt.farquer
Employees Worked With
Stuart McKenry, Jose Castillo
January 31, 2020
This dealership is excellent. They fixed my vehicle & did an excellent job. It was ready in the time they promised. The service employees were so nice. Josh was great thru the whole process. Thank you did an excellent job. It was ready in the time they promised. The service employees were so nice. Josh was great thru the whole process. Thank you. More
by Rita
Employees Worked With
Josh in collision center
January 31, 2020
Great service assistance and updates the service dept work very hard to keep client inform. Need a bit of work on loaner car available the service agreement provide a car if your car need to stay but no work very hard to keep client inform. Need a bit of work on loaner car available the service agreement provide a car if your car need to stay but no car available to loans thank you More
by Marco.rivera1968
January 29, 2020
My advisor J.T was really attentive and helped me out really fast. I am always happy at this dealership because they are fast to do my oil change and everyone is friendly. really fast. I am always happy at this dealership because they are fast to do my oil change and everyone is friendly. More
by lizachp
Employees Worked With
John 'JT' Thomas
January 29, 2020
Service was outstanding. Amanda was very nice, knowledgeable and responsive. Service was quick and hassle free. Received my vehicle ahead of schedule. Amanda Rocks! Thanks knowledgeable and responsive. Service was quick and hassle free. Received my vehicle ahead of schedule. Amanda Rocks! Thanks More
by bakerhcb
Employees Worked With
January 28, 2020
Easy, Fast, Smooth, Confident. That is the way to best describe my buying experience at Planet Ford 59. Staff were amazing and all it took was 12 text messages to come to a deal. Ask for Josh McLoud when describe my buying experience at Planet Ford 59. Staff were amazing and all it took was 12 text messages to come to a deal. Ask for Josh McLoud when doing business. More
by Pete D.
Employees Worked With
Josh McLoud- 5 Stars / Marcus Grooms - 5 stars, Hervey Ayala
January 28, 2020
Customer Service is their TOP PRIORITY I took my SUV in to Planet Ford 59 to have a recall completed. The staff went above and beyond to make sure that my vehicle was serviced and that all I took my SUV in to Planet Ford 59 to have a recall completed. The staff went above and beyond to make sure that my vehicle was serviced and that all 3 of my boys were comfortable and content while we waited. There is a snack bar/cafe with a lounge area where the boys were able to watch TV and drink hot cocoa while I completed paperwork with Jason. Jason was great! I told him how I had to get the boys to the dentist - he arranged for a loaner vehicle and made me feel like a valued customer. More
by boyfullyblessed
Employees Worked With
Jason Boatwright
