Randall Reed's Planet Ford

New truck This was the second truck I’ve purchased in the last year. Great experience each time. Byron Nelson was very knowledgeable about the vehicle I was pur This was the second truck I’ve purchased in the last year. Great experience each time. Byron Nelson was very knowledgeable about the vehicle I was purchasing. He also met all my expectations and I received the deal I was looking for. More

Salesman was nice I was disappointed when financing told me I could not use my rebate an was not given the opportunity to get a better deal on the ford and the $10,000 I was disappointed when financing told me I could not use my rebate an was not given the opportunity to get a better deal on the ford and the $10,000 discount was not available More

Brian Robinson and James McDonald , ROCK! Originally went to purchase vehicle for Granddaughter who liked the car purchased. I had to drive it for insurance reasons. So many things she never t Originally went to purchase vehicle for Granddaughter who liked the car purchased. I had to drive it for insurance reasons. So many things she never told me about problems with the car, made me decide to trade it back to them. Long story short we now have a much better vehicle (Ford Certified), lower interest and payments are not much higher than the one she picked out. James basically handled the trade over the phone dealing with details. Brian had all of my old paperwork ready when I arrived and dealt with everything except picking out a vehicle. More

Great work, attention and follow up with the client. Right to the point when finding problems and even fastee when fixing the issue. Very reliable. work, attention and follow up with the client. Right to the point when finding problems and even fastee when fixing the issue. Very reliable. More

Service manager Irma Velasquez did an excellent job with everything including communication and letting me know of other repairs needed she was great and a very beau Irma Velasquez did an excellent job with everything including communication and letting me know of other repairs needed she was great and a very beautiful lady More

great service from start to finish. very helpful in sales, after market parts and service! Thank you for helping me find the truck I enjoy to drive everyday and ma from start to finish. very helpful in sales, after market parts and service! Thank you for helping me find the truck I enjoy to drive everyday and making my purchase a great experience! More

Great!!!! Swervice and customers Love me 2007 Edge never had a problem EVER>>>>>may keep forever>> wonderful service my family has been Ford owners all my life..I'm now 64 years old>> Love me 2007 Edge never had a problem EVER>>>>>may keep forever>> wonderful service my family has been Ford owners all my life..I'm now 64 years old>>> Hum NO PROBLEMS..... More

Good experience I would say four stars is a good rating for my buying experience; I think a five is perfect and no deal is ever perfect. I dealt with Vicky in used ca I would say four stars is a good rating for my buying experience; I think a five is perfect and no deal is ever perfect. I dealt with Vicky in used cars and was impressed with her response time to emails and texts as most of my deal was done via those formats. I also like that she was quick to get to the point and didn't rush me but also liked to keep things moving along like I did. I really liked Stuart in finance; the last car I bought was also financed via Stuart and not only is he friendly but very knowledgeable. I would easily recommend this dealership to a friend. More

Great customer service. We ordered our vehicle from ford and the sales team did a great job of keeping us updated on the process. Once the vehicle was delivered it was quick We ordered our vehicle from ford and the sales team did a great job of keeping us updated on the process. Once the vehicle was delivered it was quick and easy finalizing the sale. More

Brief wait. Attentive. Customer service was great. Rosie took care of me swiftly and updated me on the status of my vehicle as I waited - which was a brief wait. Customer service was great. Rosie took care of me swiftly and updated me on the status of my vehicle as I waited - which was a brief wait. More