Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randall Reed's Planet Ford
Humble, TX
3,118 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,118 reviews
February 13, 2020
I worked with Amanda, Service Advisor, and she delivered excellent customer service from when I entered the Service Department to when I left the Service Department! excellent customer service from when I entered the Service Department to when I left the Service Department! More
by garzamelisa
Employees Worked With
February 13, 2020
super professional & friendly fixed everything & helped me get it paid for with ford app points. much appreciated. don't need to add anything else, silly 25 word minimum fixed everything & helped me get it paid for with ford app points. much appreciated. don't need to add anything else, silly 25 word minimum More
by mike
February 13, 2020
awesome Byron Nelson was my sales representative who did an Great job in explaining my options available to me. He made the difference in making my decision Byron Nelson was my sales representative who did an Great job in explaining my options available to me. He made the difference in making my decision More
by krbethea
Employees Worked With
Byron Nelson
February 13, 2020
Replace bed cover top plate Kevin was very helpful and knowledgeable. He ordered the part, gave me an estimate and stuck to the price. He promptly called me and let me know tha Kevin was very helpful and knowledgeable. He ordered the part, gave me an estimate and stuck to the price. He promptly called me and let me know that it came in; and I made an appointment and it was taken care of. More
by rwilson
February 12, 2020
Great Experience Great experience with every member of the staff that I dealt with. I would recommend this location to anyone looking for a new truck. This was the onl Great experience with every member of the staff that I dealt with. I would recommend this location to anyone looking for a new truck. This was the only location in the entire country that had exactly what I was looking for in stock. I wish I could remember all of their names because they deserve 5stars. More
by Roderickgreen27@yahoo.com
Employees Worked With
February 11, 2020
Great Service!! I took my F150 2019 for a 5k service. The service department was very professional, quick and knowledgeable. I will continue bringing my truck to Planet ford in Humble for any service or repa service department was very professional, quick and knowledgeable. I will continue bringing my truck to Planet ford in Humble for any service or repair . Thanks More
by josemiguelperezmedina
Employees Worked With
Irma
February 11, 2020
Informative & excellent service provided. Service person excellent communication and explained all regarding this service. Explained service needed. Knowledgeable, I was updated as service pro Service person excellent communication and explained all regarding this service. Explained service needed. Knowledgeable, I was updated as service progressed, coffee to drink & TV to watch. More
by patballon
Employees Worked With
Ricky Janeau
February 10, 2020
Knowing that I have Premier extended warranty, dealer can be more accommodating to my schedule and have on site rental initiated to prevent unnecessary 2 hour wait. be more accommodating to my schedule and have on site rental initiated to prevent unnecessary 2 hour wait. More
by cwlaoc
Employees Worked With
February 08, 2020
Excellent service by this dealership Very pleased with the service that I received from this ford dealership. Kept updating how the service was going on with my F-150 Ford Very pleased with the service that I received from this ford dealership. Kept updating how the service was going on with my F-150 Ford More
by magnoliaplace
February 08, 2020
Very good service. All personal was good. The sales guy did a good deal for me. His manager too. The guy showing me the technology in the truck explained everything good. did a good deal for me. His manager too. The guy showing me the technology in the truck explained everything good. More
by Alex
