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Randall Reed's Planet Ford
Humble, TX
2,640 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,640 reviews
September 08, 2019
Got It Done!! The Planet Ford Team are the best! I walked out with the exact vehicle I wanted.. Amazing Group!!!! We have bought many of vehicles and would recomme The Planet Ford Team are the best! I walked out with the exact vehicle I wanted.. Amazing Group!!!! We have bought many of vehicles and would recommend them Hands Down!!! More
by PrincessK
Employees Worked With
Other Employees :
Greg Stegman, Daniel Fraleigh, Craig Vervalin
September 07, 2019
Service Took my truck to check out a engine light. Left it for three days never communicated with me to let us know how it’s going on the third day I called Took my truck to check out a engine light. Left it for three days never communicated with me to let us know how it’s going on the third day I called and they told me it was the battery. They wanted me to buy a battery, when I told him my battery it’s under warranty at AutoZone. Story short three days in the dealership and nothing. Left messages no calls back More
by Nelly Ruiz
Employees Worked With
Perry Winkfield
September 06, 2019
Great service Quick service. Was done with high quality and exactly the way I wanted it done. Everyone was super friendly. Will be coming back! It was great! Quick service. Was done with high quality and exactly the way I wanted it done. Everyone was super friendly. Will be coming back! It was great! More
by Grantmg
Employees Worked With
Grant Garrow
September 06, 2019
Great Job Excelente servicio , muy amables y al pendiente de lo que necesitamos muchas gracias por su ayuda ! Es un placer estar en la agencia el personal siemp Excelente servicio , muy amables y al pendiente de lo que necesitamos muchas gracias por su ayuda ! Es un placer estar en la agencia el personal siempre muy atentos More
by Gustavo Cadena
September 06, 2019
No pressure car shopping It was a very pleasant experience and Byron was Great at keeping us informed and well taking care of and he was available anytime we had questions It was a very pleasant experience and Byron was Great at keeping us informed and well taking care of and he was available anytime we had questions More
by John Wayne
September 05, 2019
nice sellection and service I was impressed with the service I got considering I was unsure of my selection. the salesman Mike was more that helpful looking for the perfect tr I was impressed with the service I got considering I was unsure of my selection. the salesman Mike was more that helpful looking for the perfect truck for me, and it was a brutal hot day we were both sweating , and he took good care of me and others, followed up with everything he said he would . Finance Juan is awesome too., he was very professional all the way till closing time on a Saturday. More
by Mrdisi105
Employees Worked With
Other Employees :
accessories guy was nice too. , Michael Grissom
September 04, 2019
So Grateful We had the misfortune of our brand new Ford F150 being totaled in a wreck just after we made our 1st payment. I called our salesman Ian Stegman and h We had the misfortune of our brand new Ford F150 being totaled in a wreck just after we made our 1st payment. I called our salesman Ian Stegman and he stepped up again and got us another new F150. Ian and the dealership were so helpful I would recommend them to anyone needing a vehicle. Ian's help did not stop after the sale he is still helping us get thru all the necessary steps for the wrecked F150. It is a process and I am so thankful he is the one who took the call to be our salesman. More
by sdpappas
Employees Worked With
Ian Stegman
September 03, 2019
Overall good experience Overall it was a relatively easy experience. I pre-ordered the vehicle and waited for about five weeks for delivery. In order to do so, I had to giv Overall it was a relatively easy experience. I pre-ordered the vehicle and waited for about five weeks for delivery. In order to do so, I had to give all of my information needed to close the deal as well as a cash deposit. I had my own financing in place and sent the information over 24 hours before I went to pick it up. But for some unknown reason, I still had to wait almost two hours for all of the documentation to be completed so that I could drive away. I closed on my new house last year in about 25 minutes. One would think that this part could have been sped up a little bit being as I had an appointment and they had my information for five weeks. It wasn't like I was a walk in. More
by Dale C.
September 03, 2019
Great experience! I couldn't ask for a better crew with my salesman Byron and Aftermarket Director Kevin McKinnon. Thanks guys! I'll be back to purchase my next truck I couldn't ask for a better crew with my salesman Byron and Aftermarket Director Kevin McKinnon. Thanks guys! I'll be back to purchase my next truck here! More
by mattkovo
September 03, 2019
2015 Ford Explorer Windshield Seal Repair We are pleased and very satisfied with the attention and service provided by the intake staff JT and with the additional help from the service departm We are pleased and very satisfied with the attention and service provided by the intake staff JT and with the additional help from the service department service advisors Amanda Wade and Lorena Baker. We have used Randall Reed Planet Ford for our vehicle service consistently since purchasing our Explorer at Planet Ford and would highly recommend them. Sincerely, J.Williams More
by jwilli
