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Randall Reed's Planet Ford

Humble, TX

4.5
2,647 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,647 reviews

October 22, 2019

Great Deal on a 2020 ST Michael Grissom and Kevin really did their best to make sure we got a deal we were comfortable with. We didn't haggle back and forth, I let him know More

by bigj1834
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Grissom
October 21, 2019

Best place EVER! Want a great experience go to this dealership! Wonderful experience from front to back couldnt be more happy with my buying experience here. I mean i More

by Duan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hervey Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Stegman, Braden Minton, Brian Robinson, Marco Aguilar, Byron Nelson, Michael Grissom, Jose Castillo
October 20, 2019

Outstanding Customer Service & Financing We had outstanding customer service with our sales rep. Ian Stegman, we were in and out so quick. The car was perfect! The Financing Manager Billy H More

by Vickie Gould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ian Stegman
October 18, 2019

The worked hard Started with a call from Sean He asked me if I was still interested in a new vehicle. I stated I was but it was a not a must have. I said the last More

by Troy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean aka( Post Malone ) my sales man
October 18, 2019

Service Went in for routine service and was recommended to service auto for 40,000 miles,which I was glad to be told and several items were taken care of . G More

by Regina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Perry
October 18, 2019

Best Service Department Ever The service department especially Nick, did a grate job. on my vehicle. I would highly recommend you service department also, your sales force is gre More

by graves1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lang, Nick Lang
October 18, 2019

Always a good experience! In the past, I was reluctant to have my vehicle oil changes done at the dealership, but that opinion has changed. They’ve made it convenient and easy More

by CAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lang
October 18, 2019

Excellent Martin is a great salesman, excellent customer service... and goes above and beyond to get you in the vehicle you want! Juan in finance is great too, More

by Felipe E.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Rivera
October 17, 2019

I am very angry with them The dealer manager does not solve anything, I bought my truck just three months and most of the time my truck has been in the dealer's workshop. I ca More

by ?
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zeke Moreno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Jones
Nov 05, 2019 -

Randall Reed's Planet Ford responded

At Planet Ford in Humble, customer satisfaction is always our top priority. We would like to learn more details about your concerns so that we may address them. Please e-mail social@planetford59.com with the full name associated with your visit and any additional details. We also ask that you reference this review. Thank you.

October 17, 2019

Great thorough Service! Thorough check during oil change identified a weak battery. So much better to replace during service than be stuck on the road with my family with a d More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Lang
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