Randall Reed's Planet Ford

Great customer service from Amanda, I got out earlier even though I was told it was going to be a two hours wait for my oil change. Keep it up! even though I was told it was going to be a two hours wait for my oil change. Keep it up! More

My vehicle was completed ahead of schedule and I was given a report card on services needed. I will return to this dealership every time I need my f150 serviced. Thanks given a report card on services needed. I will return to this dealership every time I need my f150 serviced. Thanks More

Been purchasing all vehicles from Planet 59. Many purchased thru KRiley. Been completely satisfied. Will continue to purchase from them in future!! They worked with me on a vehicle on another dealer purchased thru KRiley. Been completely satisfied. Will continue to purchase from them in future!! They worked with me on a vehicle on another dealer lot and was able to get it same day!! Great service. More

Went in for my regular oil change at about 0830 on Friday 11/01/2019, was told there was a 90 min wait (those always stink, lol) but it needed to get done so this gave me plenty of time to charge my phone, c 11/01/2019, was told there was a 90 min wait (those always stink, lol) but it needed to get done so this gave me plenty of time to charge my phone, check emails, eat breakfast, etc. 1000 came around, they came outside to get my keys and pull my truck up to start working on it...talk about a spot on wait time right! 🙂 Everything was taken care of fairly fast and professionally as always which is why I'll pay the extra money to have all of my services performed at Randall Reed Planet Ford in Humble! 👌 All the guys there were super helpful & friendly but big shout out to Mrs. Lyndi and Mrs. Rosie for going above and beyond, making my time there that day totally worth it! 🎉😁👍 More

Best experience I’ve had. Started out pretty rocky but Lyndi in customer service has turned things around. Waited on follow up survey from Ford that I never received. Great experience with customer servic Lyndi in customer service has turned things around. Waited on follow up survey from Ford that I never received. Great experience with customer service. More

Excellent dealership! No bull straight forward awesome customer service from sales to finance to service department. We will definitely go back. Go see Byron Nelson! customer service from sales to finance to service department. We will definitely go back. Go see Byron Nelson! More

Walked out with a new Vehicle! I came to get information, and found the perfect truck! The listen to my story and understood what i needed on a vehicle, and found the perfect Truck I came to get information, and found the perfect truck! The listen to my story and understood what i needed on a vehicle, and found the perfect Truck for me. More

Excellent buying experience I enjoyed the open honest dialog throughout the buying process with William. My new F-150 is everything I could ask for in a full size truck. Lookin I enjoyed the open honest dialog throughout the buying process with William. My new F-150 is everything I could ask for in a full size truck. Looking forward to buying my next vehicle with Planet Ford! More

Service Rosie was very helpful to me when it came to service my car. She took me step by step in turning it in for service. He kept up with me and she did a Rosie was very helpful to me when it came to service my car. She took me step by step in turning it in for service. He kept up with me and she did a awesome job. More

Vicky Vicky Vicky I came in and gave my requirements for a used truck. Vicky took me right to the vehicle that I desired and we made the deal within 30 minutes. Great I came in and gave my requirements for a used truck. Vicky took me right to the vehicle that I desired and we made the deal within 30 minutes. Great job, Ron More