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Randall Reed's Planet Ford

Humble, TX

4.5
2,652 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,652 reviews

February 14, 2020

Very happy with the service that I received From the dealer and I will recommend to my friends and family thank you very much for the services. More

by tonycruz
Recommend Dealer
Yes
Employees Worked With
Juan Barcenas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Castillo
Feb 17, 2020 -

Randall Reed's Planet Ford responded

Tony, that is the best praise we could hope for. We're happy to read that your experience at Planet Ford in Humble was so good you'd recommend us to your family and friends. Do let us know if we can ever be of any additional assistance.

February 14, 2020

Kept me informed about the status of my vehicle Repair of a damaged door lock took several days due to parts and required painting. They took care of a new recall while they had it. I was keep inf More

by Benny Martin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irma Velasquez
Feb 17, 2020 -

Randall Reed's Planet Ford responded

Benny, thank you for choosing Planet Ford in Humble for your vehicle repair needs. We are happy to read the work looked great and they were able to assist with a manufacturing recall as well. Should you need anything, we're always here to help!

February 14, 2020

When I got to the dealership already knew Joshua was going to be my salesman. I saw him walking up to the truck smiling and I just knew he was going to be the best to help buy my next vehicle. Very awes More

by Tmt1997
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Gerber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Zuniga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guy Guidry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yusf is another person that did a great job with helping me learn everything about the vehicle. He answered all my question. When I went back for more he was excited to help me. So appreciate that. Thank you Yusf, I hopefully I spelled your name right. , Daniel Fraleigh
Feb 17, 2020 -

Randall Reed's Planet Ford responded

Five stars... wow! What kind feedback, and we thank you. We thank you for taking the time to let us know that Joshua, Nathan and our team were helpful and you had a great experience. Remember, we are always here to help should you need anything down the road.

February 14, 2020

Jose and Lyndi are the best folks I've ever dealt with... thank you for everything... I look forward to seeing you guys soon.... Ted More

by sludwig249
Recommend Dealer
Yes
Employees Worked With
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Castillo
Feb 17, 2020 -

Randall Reed's Planet Ford responded

Ted, thank you for your review. At Planet Ford in Humble our team is award-winning for a reason... they care. We appreciate you taking time to let us know that Jose, Lyndi and our team were great took care of all your auto needs.

February 13, 2020

awesome Byron Nelson was my sales representative who did an Great job in explaining my options available to me. He made the difference in making my decision More

by krbethea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Nelson
Feb 17, 2020 -

Randall Reed's Planet Ford responded

This review is awesome. Thanks for taking time to let us know that Byron and our Planet Ford in Humble team did a great job and helped you make an informed decision. Let us know if you need anything additional. We're always here and happy to help!

February 13, 2020

Replace bed cover top plate Kevin was very helpful and knowledgeable. He ordered the part, gave me an estimate and stuck to the price. He promptly called me and let me know tha More

by rwilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Randall Reed's Planet Ford responded

Thank you for choosing Planet Ford in Humble, and letting us know that Kevin was helpful in getting your replacement bed cover top plate. If you ever need any other parts or service, we are here to help.

February 13, 2020

I worked with Amanda, Service Advisor, and she delivered excellent customer service from when I entered the Service Department to when I left the Service Department! More

by garzamelisa
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Randall Reed's Planet Ford responded

Thank you for your kind feedback and for choosing Randall Reed's Planet Ford for your service needs. We're happy to see that Amanda and our award-winning team delivered excellent customer service and you are pleased. We hope you will let us know if you ever need anything additional. We're always here and happy to help.

February 12, 2020

super professional & friendly fixed everything & helped me get it paid for with ford app points. much appreciated. don't need to add anything else, silly 25 word minimum More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Wade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Lang
Mar 11, 2020 -

Randall Reed's Planet Ford responded

You said a lot in that 25-word minimum and we thank you. Not only do we appreciate your kind review, but we also thank you for choosing Randall Reed's Planet Ford in Humble. If you need anything down the road, we're here to help.

February 12, 2020

Great Experience Great experience with every member of the staff that I dealt with. I would recommend this location to anyone looking for a new truck. This was the onl More

by Roderickgreen27@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2020 -

Randall Reed's Planet Ford responded

Roderick, What a great review. Thank you for your recommendation and congrats on your new truck! Our team always wants to make the truck-buying experience enjoyable at Randall Reed's Planet Ford in Humble. We are happy to read our team was helpful. Remember, we are always here to help if you need anything additional.

February 11, 2020

Informative & excellent service provided. Service person excellent communication and explained all regarding this service. Explained service needed. Knowledgeable, I was updated as service pro More

by patballon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Janeau
Mar 11, 2020 -

Randall Reed's Planet Ford responded

Pat, we would like to thank you for sharing your five-star feedback. We enjoy hearing from customers about their experiences at Randall Reed's Planet Ford in Humble. Please let us know if you need anything down the road. We're always here to help.

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