Randall Reed's Planet Ford

Warranty work was performed within the promised time. Service techs were very friendly. Check in and out were very efficient. Service techs were very friendly. Check in and out were very efficient. More

Check engine light comes on some days and turns off on its own take it to the service center and they don’t even consider fixing the problems with multiple codes. What they do is delete them then drive it its own take it to the service center and they don’t even consider fixing the problems with multiple codes. What they do is delete them then drive it c amount of miles if no light comes on it’s given back to the customer and call that hiccups and they are not embarrassed to call it that either. A hiccup is never a good thing on anything. They just rush through it as the mechanics probably get paid on commission so the more vehicles they get out the door a day the better for them. It’s a shame you pay so much for a truck for such bad service. This is my 2nd time bringing it in under 24,000 miles on it if it happens a 3rd time I might have to turn it in for a different truck manufacturer. More

Just picked up my truck after adding some new stuff. Kevin McKinnon is great to work with. Helped me out several times now. He knows his stuff. Pleasure to work with. Kevin McKinnon is great to work with. Helped me out several times now. He knows his stuff. Pleasure to work with. More

The tech that can do my service was very professional if needed again I would definitely recommend him Thank you needed again I would definitely recommend him Thank you More

Kevin worked right off the bat to get my factory brake controller for 2018 F150. Was a challenge to get it but he came through same day I called. Thanks Kevin you hustled for me and Mr. Randall Reed needs controller for 2018 F150. Was a challenge to get it but he came through same day I called. Thanks Kevin you hustled for me and Mr. Randall Reed needs to keep people like you around. Good for business!!! More

Randall Reed goes above and beyond in customer service, pricing and value. They make the car buying experience enjoyable rather than stressful. This was our third vehicle purchased at Randall Reed. We w pricing and value. They make the car buying experience enjoyable rather than stressful. This was our third vehicle purchased at Randall Reed. We will be going back for our fourth next year! I highly recommend Randall Reed Planet Ford! More

Rodney is an excellent service advisor. He’s the reason I will only go to Randall Reed’s Planet Ford. He’s the reason I will only go to Randall Reed’s Planet Ford. More

The sales people were friendly. The financial advisor was very good and helped us out a lot. The financial advisor was very good and helped us out a lot. More

My only complaint was that the salesman told me the recall on my 2022 Ford Explorer had been repaired before I purchased which wasn’t the case. Other than that it was a great experience. I am a repeat recall on my 2022 Ford Explorer had been repaired before I purchased which wasn’t the case. Other than that it was a great experience. I am a repeat customer and I will continue to be. More

Great service. Like the fact that they pick up my car and drop it off after service. Works best with my schedule. Like the fact that they pick up my car and drop it off after service. Works best with my schedule. More