
Randall Reed's Planet Ford
Humble, TX

Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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You are too busy. You wanted to keep my car for up to 7 days to perform an update on my navigation system. That is simply unacceptable. So I canceled the service and t You wanted to keep my car for up to 7 days to perform an update on my navigation system. That is simply unacceptable. So I canceled the service and took my car home. More
Great experience. Ken Riley and Manny Diaz worked as a team to make my new truck buying experience a breeze. Great job! Ken Riley and Manny Diaz worked as a team to make my new truck buying experience a breeze. Great job! More
We absolutely love working with JP. He's a great asset to the team and any dealership would be fortunate to have him. He's a great asset to the team and any dealership would be fortunate to have him. More
In and out in a few hours. Deal was done, went to eat and picked up my new truck. Easy enough. Deal was done, went to eat and picked up my new truck. Easy enough. More
My first time shopping at Planet Ford and I must say overall the experience was great. Ray the salesman gave me the confidence that I was at right place to purchase our new vehicle. overall the experience was great. Ray the salesman gave me the confidence that I was at right place to purchase our new vehicle. More
The check in process was wonderfully quick and friendly. But I was disappointed at the selling of snacks and the loud talking between the concession worker and custodian at the counter. It lasted for over But I was disappointed at the selling of snacks and the loud talking between the concession worker and custodian at the counter. It lasted for over 45 minutes and was very annoying when the patrons were trying to work, watch tv, read etc. After receiving my vehicle I noticed that it was not washed. I went back inside asked someone and I was told that they don’t wash vehicles as a courtesy. Ford uses an outside service at the customer’s expense; he then said that they don’t do a good job. I was shocked! Selling snacks and charging customers for a wash, not acceptable. This is my first time owning a Ford, and after experiencing Mercedes and Lexus’s lounges; I feel that more comfortable measures is required. More