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Randall Reed's Planet Ford

Humble, TX

Overview
Employees
Reviews
Vehicles
4.5
2,636 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,636 reviews

October 13, 2024

Great customer service from all employees from start to finish still being checked on from service department and billing Ford has a great staff you should be proud to work for a company like that. More

by BECKYD2503
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 12, 2024

Sale was fine, but after sale service is horrible. No contact, lots of pointing fingers. My truck has been sitting there for a week and they haven’t even looked at it. More

by mikemealey
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Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim
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October 11, 2024

Excellent customer service in service department and would not want to take my truck anywhere else. More

by DSANDEFERJR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Evan (advocate)
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October 11, 2024

Excellent experience just need to work on closing the deal but your truly the best out there thanks again for a awesome service. More

by browntony292
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 11, 2024

La atención que recibo en cada servicio de mi vehículo es excelente, siempre me atiende José Alvarado desde hace aproximadamente 5 años y es una persona súper atenta, preocupada por su trabajo, y muy amable, More

by Sora2402
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jose Alvarado
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October 11, 2024

Lisa was very helpful with a recall on my truck. Went above and beyond to ensure I was handled professionally More

by DCRESPO72
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lisa
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October 10, 2024

Tried to trade my truck in florida a year ago. They said that they couldn't do it, Or get me financed.. But working with Derek and his assistant Brenna , They were able to take my two thousand and More

by hardwood888lou
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick and Brennan
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October 10, 2024

I think Planet Ford is a very good dealer, with a very good customer service More

by jquintanilla45@yahoo.com
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destanie
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October 09, 2024

Start to finish Kelli took care of my truck. Keep me informed of the progress and was very helpful. Thanks More

by tjohns6746
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 08, 2024

Jose is always professional, courteous and helpful. Also the concierge type role was a great addition and helps customer service greatly! More

by Lesli Poole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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