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Randall Reed's Planet Ford
Humble, TX
2,557 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,557 reviews
September 09, 2024
Very professional team. Very supportive during the vehicle review. Very supportive during the financial and decision making process. Even though I did not buy a vehicle, Very supportive during the vehicle review. Very supportive during the financial and decision making process. Even though I did not buy a vehicle, I cannot say enough positive about the sales associate and the sales manager. This is exactly the type of team I want to work with when I am looking for a new vehicle. More
by robertbrammer1
Verified Customer
September 08, 2024
It’s aight. They had what I wanted, despite me finding it online prior to going to the dealership. They had what I wanted, despite me finding it online prior to going to the dealership. More
by H
Employees Worked With
September 08, 2024
Destanie Tavarez was my salesperson, very low key, informative and attentive to detail. Martin took over from there and did a great job. Louis was my delivery contact and did a great job and very pat informative and attentive to detail. Martin took over from there and did a great job. Louis was my delivery contact and did a great job and very patient. Everyone was very cordial and helpful. More
by rs4147
September 08, 2024
Every thing went great. Every thing went great. Every thing went great. Every thing went great. Every thing went great. Every thing went great. Every thing went great. More
by wesettle72
September 07, 2024
Great service team! Love this location. I will always choose this place for my service. Love this location. I will always choose this place for my service. More
by XAN.LAPOINT
Employees Worked With
September 07, 2024
Overall the process was smooth. I did not appreciate the wait for certain parts of the transaction. I did not appreciate the wait for certain parts of the transaction. More
by LOKING2009
Employees Worked With
September 07, 2024
Customer service was great! Only down fall was that I had to be without my vehicle for weeks and when I asked about a loaner vehicle while mine was being repaired they told me I Only down fall was that I had to be without my vehicle for weeks and when I asked about a loaner vehicle while mine was being repaired they told me I would be put on a waiting list. A couple weeks went by and the repairs on my vehicle finally got completed and I never heard back on the loaner vehicle. More
by Teresa Ornelas
Employees Worked With
September 06, 2024
Tech came to my house and did the work onsite. This was a pleasant surprised. Thanks! This was a pleasant surprised. Thanks! More
by JOSUE0925
Employees Worked With
