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Randall Reed's Planet Ford
Humble, TX
2,664 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,664 reviews
June 27, 2023
Had diesel spilled all over truck made me sick inhaling it through vents of dash it through vents of dash More
by CALDWELLTERRY969
Verified CustomerEmployees Worked With
June 27, 2023
My first time shopping at Planet Ford and I must say overall the experience was great. Ray the salesman gave me the confidence that I was at right place to purchase our new vehicle. overall the experience was great. Ray the salesman gave me the confidence that I was at right place to purchase our new vehicle. More
by auggie1972
June 27, 2023
Overall great place and options. Salesman was straight forward. Yall asked for more money we didn't have but we made it work in the end. Wish finance was friendlier as they take the Salesman was straight forward. Yall asked for more money we didn't have but we made it work in the end. Wish finance was friendlier as they take the money. He was short and quiet but overall respectful I guess. More
by MRSMTZ123115
June 27, 2023
The check in process was wonderfully quick and friendly. But I was disappointed at the selling of snacks and the loud talking between the concession worker and custodian at the counter. It lasted for over But I was disappointed at the selling of snacks and the loud talking between the concession worker and custodian at the counter. It lasted for over 45 minutes and was very annoying when the patrons were trying to work, watch tv, read etc. After receiving my vehicle I noticed that it was not washed. I went back inside asked someone and I was told that they don’t wash vehicles as a courtesy. Ford uses an outside service at the customer’s expense; he then said that they don’t do a good job. I was shocked! Selling snacks and charging customers for a wash, not acceptable. This is my first time owning a Ford, and after experiencing Mercedes and Lexus’s lounges; I feel that more comfortable measures is required. More
by CATINACHAPMAN
Employees Worked With
I do not remember his name
June 27, 2023
In and out in a few hours. Deal was done, went to eat and picked up my new truck. Easy enough. Deal was done, went to eat and picked up my new truck. Easy enough. More
by TJOHNSON44
June 27, 2023
My experience with Quicklane is always pleasant but Joseph and Ricky are my preferred go to employees. I will always get great customer service from either of the 2! Joseph and Ricky are my preferred go to employees. I will always get great customer service from either of the 2! More
by TROBICHEAUX3
Employees Worked With
June 26, 2023
The full sized Bronco was a great find. Somebody’s loss was our gain. Love it Reina Delgado was a huge help with Kory Pinard’s F350 Dually Somebody’s loss was our gain. Love it Reina Delgado was a huge help with Kory Pinard’s F350 Dually More
by KKPINARD
June 26, 2023
Everyone from preorder, sales and finance were extremely helpful with getting me F350 that was delayed helpful with getting me F350 that was delayed More
by KKPINARD
