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Randall Reed's Planet Ford
Humble, TX
2,727 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,727 reviews
July 05, 2023
Great service really friendly customer service was excellent i will recommend anyone to this location excellent i will recommend anyone to this location More
by 10JANEAU
Verified CustomerEmployees Worked With
July 05, 2023
We had a great experience shopping for a new vehicle. Michael was very patient and showed us all our options and helped us narrow it down. We are very pleased with his service. Michael was very patient and showed us all our options and helped us narrow it down. We are very pleased with his service. More
by williams.dejuan
July 05, 2023
We went in to ask about a trade in for a minivan I had bought a few months prior and absolutely hated. I still owed quite a bit on it and was sure Ford wouldn't pay off the whole amount. After a few hours bought a few months prior and absolutely hated. I still owed quite a bit on it and was sure Ford wouldn't pay off the whole amount. After a few hours of back and forth, I stood to leave deciding I wasn't going to get anywhere near what I needed, I received a final offer from the manager for a full payoff of my minivan and close to the monthly payments I needed to be at. I know the back and forth is standard practice at a dealership, but it really wore me down. In the end, I left with my new Ford Explorer XLT and have been so happy in my new SUV. Everyone at Planet Ford was extremely nice. Guy even gave my grandson a nice lunch because he was hungry. I have always loved this Ford location, they make it easy to bring in your vehicle if you need to, always help me if I can't figure out something in my SUV, and called to check on me after the sale. Our family has bought from this dealer several times now, and we will keep going back because they treat you like you belong there no matter who you are. More
by DEANNALUCE
Employees Worked With
Other Employees :
Polo, Braden Minton, Michael Grissom
July 05, 2023
JP and Oliver are some of the best y’all have! I told them a budget and they got me and my wife in a phenomenal vehicle! Kudos to planet ford and the wonderful team striving to take care of custom I told them a budget and they got me and my wife in a phenomenal vehicle! Kudos to planet ford and the wonderful team striving to take care of customers! More
by j.berglan
July 05, 2023
Excellent services from Mr. Ken. I explained what I was looking for and he led me in the right direction. Ken. I explained what I was looking for and he led me in the right direction. More
by baliving0
July 04, 2023
Service from staff was very knowledgeable and professional. my experience was excellent. I will recommend Randall Reed to my friends and family professional. my experience was excellent. I will recommend Randall Reed to my friends and family More
by jsyzdek77
July 04, 2023
Your service tech left my truck smelling like oil and body odor had to get my truck detail after service. body odor had to get my truck detail after service. More
by levigaston
