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Randall Reed's Planet Ford

Humble, TX

4.5
2,664 Reviews
Multi-time consecutive Ford Triple Crown winner, Randall Reed's Planet Ford in Humble (serving Houston, Katy, Kingwood, Atascocita & Conroe areas) takes great pride in providing award-winning customer service. When you choose Planet Ford on Hwy. 59, you can rest assured you're "dealin'" with the best. Planet Ford is a multiple award-winning dealership that's earned Ford's top honors and accolades including a dozen consecutive Triple Crowns, consecutive President's Awards, Ford One Elite, Ford 100 Club Awards, Partners in Quality and the FCSD Premier Club Award. The Better Business Bureau (BBB) also has recognized them with an award for excellence. Come experience the Randall Reed difference! Planet Ford in Humble, TX offers New Ford Cars, including the Ford Mustang; New Ford SUVs: Escape, Edge, Explorer, Expedition; Ford Bronco, Bronco Sport; and trucks F-150, F-250, F-350, Super Duty, SuperCrew, SuperCab, Ranger, Maverick. We also have a large selection of pre-owned certified Ford cars, SUVs, and trucks. Planet offers fleet/commercial sales. Plus, Planet Ford's used vehicle selection is huge, including tons of Value Max used vehicles under $20k.
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19000 Highway 59 North

Humble, TX

77338

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Showing 2,664 reviews

June 28, 2023

Kelli Campbell was very knowledge regarding my vehicle and supported well the service I had requested. She had a very friendly personality and was very accommodating around my schedule. More

by dwkinkaid
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
June 28, 2023

Overall okay. Wish finance was a bit friendlier since they are reviewing paperwork and taking money but is what it is they are busy. Salesman was okay few about ve More

by MRSMTZ123115
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Grissom
June 28, 2023

I had 2 recalls on my Lincoln Navigator. I called Planet Lincoln & could not have them help me because they were very busy. I called Randall Reed Ford and Kelli Campbell asked the service li More

by MARIOA1970
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelli Campbell
June 28, 2023

Mr. Ken the sales rep and Manny were awesome in helping me throughout my purchase!! More

by JESSICACPPHC
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Kelli is a great customer service advisor! She always gets my truck in for service and follows up after the service More

by RWINSHIP63
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelli
June 28, 2023

You are too busy. You wanted to keep my car for up to 7 days to perform an update on my navigation system. That is simply unacceptable. So I canceled the service and t More

by terryjayphillips
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Randel
June 28, 2023

Great experience. Ken Riley and Manny Diaz worked as a team to make my new truck buying experience a breeze. Great job! More

by jpart9801
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2023

Staff was helpful and professional. Location was clearly marked and clean. Easy to find. Nice area for customers. More

by daidai1958
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ned Shortsleeve
June 28, 2023

We absolutely love working with JP. He's a great asset to the team and any dealership would be fortunate to have him. More

by VANE.RODRIGUEZ90
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stuart McKenry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin McKinnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan (JP) Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyndi Sage - Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2023

Kent and the Planet ford team did an excellent job working through. They have certainly earn my business in the future. More

by jclements1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ken Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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