Randall Reed's Planet Ford
Humble, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Kelli Campbell was very knowledge regarding my vehicle and supported well the service I had requested. She had a very friendly personality and was very accommodating around my schedule. and supported well the service I had requested. She had a very friendly personality and was very accommodating around my schedule. More
Overall okay. Wish finance was a bit friendlier since they are reviewing paperwork and taking money but is what it is they are busy. Salesman was okay few about ve Wish finance was a bit friendlier since they are reviewing paperwork and taking money but is what it is they are busy. Salesman was okay few about vehicle did his best for what we wanted. He kept upping our down-payment. Not cool but we made it work in the end More
I had 2 recalls on my Lincoln Navigator. I called Planet Lincoln & could not have them help me because they were very busy. I called Randall Reed Ford and Kelli Campbell asked the service li I called Planet Lincoln & could not have them help me because they were very busy. I called Randall Reed Ford and Kelli Campbell asked the service line & told I could have the recall done there with help. She was amazing. She gave me the Road Side Assistant 800 number & within 2 hours from calling Kelli my Lincoln Navigator was at Randall Reed Ford. Kelli called me & updated me all through the repair process. She is a great Service Advisor. It shows she really cares about her work & most importantly her clients. Thank you 🙏 Sincerely Mr Mario Ortiz More
Mr. Ken the sales rep and Manny were awesome in helping me throughout my purchase!! me throughout my purchase!! More
You are too busy. You wanted to keep my car for up to 7 days to perform an update on my navigation system. That is simply unacceptable. So I canceled the service and t You wanted to keep my car for up to 7 days to perform an update on my navigation system. That is simply unacceptable. So I canceled the service and took my car home. More
Great experience. Ken Riley and Manny Diaz worked as a team to make my new truck buying experience a breeze. Great job! Ken Riley and Manny Diaz worked as a team to make my new truck buying experience a breeze. Great job! More
We absolutely love working with JP. He's a great asset to the team and any dealership would be fortunate to have him. He's a great asset to the team and any dealership would be fortunate to have him. More